Assistant Manager II

DOLLAR TREE STORES CANADA, INC.; Red Deer; On-site; CAD 30,000 - 35,000; Full time

Job summary

DOLLAR TREE STORES CANADA, INC. in Red Deer, Alberta is seeking a Store Associate to assist with daily store activities, provide exceptional customer service, and maintain store cleanliness. Responsibilities include stocking merchandise, addressing customer inquiries, and supporting store management.

The ideal candidate will have a high school diploma or equivalent, store management experience in retail preferred, and the ability to perform physical tasks. Strong communication and problem-solving skills are essential for success in this role.

Qualifications

• Ability to read and explain operational directives.
• Preferred store management experience in retail or grocery.
• Ability to lift up to 55 lbs. and perform physical tasks.

Responsibilities

• Assist with store functions and oversee day-to-day activities.
• Help customers and address inquiries positively.
• Maintain store cleanliness and ensure organized stock.

Skills

Strong communication skills

Customer service skills

Organizational skills

Interpersonal skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address any questions or concerns they may have.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained.
• Perform opening and closing procedures as needed.
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives (e.g., merchandise schematics, etc.) is required.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.
• Strong problem solving and decision‑making skills are required.

Accessibility Statement

We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process.