Assistant Manager I

DOLLAR TREE STORES CANADA, INC.; North Vancouver; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Support for candidates with disabilities

Job summary

DOLLAR TREE STORES CANADA, INC. is seeking an Assistant Store Manager to support store operations, enhance customer service, and develop team members. Responsibilities include assisting with daily store functions, engaging customers positively, managing merchandise, and ensuring compliance with directives.

The ideal candidate should have a high school diploma, store management experience in retail, and the ability to lift up to 55 lbs. Exceptional communication and problem-solving skills are crucial for success in this role.

Qualifications

• Ability to read, interpret, and explain operational directives.
• Store management experience in a retail environment is preferred.
• Must be able to lift up to 55 lbs and meet physical demands.

Responsibilities

• Assist with day-to-day store activities and operations.
• Help customers with questions and concerns.
• Maintain organization and cleanliness in the store.

Skills

Strong communication skills

Customer service skills

Organizational skills

Problem solving skills

Teamwork

Education

High school diploma or equivalent

Job description

We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development.

Responsibilities

• Assist with store functions and day‑to‑day store activities
• Help customers in a positive, approachable manner and address any questions or concerns they may have
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained
• Perform opening and closing procedures as needed
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities
• Maintain promotional effectiveness of store‑front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
• Maintain areas of the store, including a well‑stocked sales floor and organized stockroom, to company standards
• Protect and secure all company assets, including store cash
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives (e.g., merchandise schematics, etc.) is required
• Store management experience in retail, grocery, or drug store environment is preferred
• Must be able to lift up to 55 lbs from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Strong communication, interpersonal, and written skills are required
• Ability to work in a high‑energy, team environment is requiredExceptional customer service, organizational, and communication skills are required
• Strong problem solving and decision‑making skills are required

We Support You

At Dollar Tree Canada, we value a workplace where each team member has the tools to reach their full potential and the insights and innovation that diverse teams bring. We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process.