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Next Youth Job in Victoria, BC is seeking an on-site hospitality supervisor to oversee daily operations, manage staff flow, and ensure guest satisfaction in a fast-paced environment.
This role emphasizes supervision, scheduling, health and safety compliance, and delivering a high standard of service in a youth-oriented workplace.
Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Hospitality administration/management, general
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
Monitor revenues to determine labour cost
Monitor staff performance
Plan and organize daily operations
Recruit staff
Set staff work schedules
Supervise staff
Train staff
Conduct performance reviews
Ensure health and safety regulations are followed
Negotiate arrangements with suppliers for food and other supplies
Address customers’ complaints or concerns
Manage events
Resolve complaints and claims
Supervision
5-10 people
Additional information
Personal suitability
Organized
Reliability
Team player
Ability to multitask
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for youths
Offers on-the-job training tailored to youth
Provides awareness training to employees to create a welcoming work environment for youth