Assistant Manager

Healthy Planet; Markham; On-site; CAD 45,000 - 60,000; Full time

Job summary

Healthy Planet is seeking an Assistant Manager to support the senior management team in overseeing daily store operations. This role involves staff scheduling, customer satisfaction, and compliance with policies, preparing candidates for future senior management positions. The ideal candidate will have retail experience and strong leadership skills.

Benefits

Positive work environment and culture

Medical benefits and flex spending for full-time staff

Corporate Goodlife membership

Employee discounts

Opportunities for growth

Qualifications

• Proven experience as a retail assistant manager or similar role.
• Strong knowledge of retail sales principles and practices.
• Ability to adapt in fast-paced environments.

Responsibilities

• Assist store manager with employee recruitment, training, and development.
• Support sales goals and promotional strategies.
• Handle customer complaints and resolve conflicts.

Skills

Leadership

Communication

Teamwork

Time Management

Customer Service

Merchandising

Job description

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The Assistant Manager is responsible for assisting the senior management team with various tasks and overseeing daily store operations. Responsibilities include staff scheduling, supervising employees, ensuring customer satisfaction, resolving conflicts, maintaining store standards, and ensuring compliance with policies and regulations. This role aims to prepare the candidate for a senior management position within Healthy Planet.

Job Duties

1. Assist store manager with employee recruitment, training, and development.
2. Provide guidance and instruction to store associates.
3. Support sales goals and promotional strategies.
4. Maintain store standards and ensure policy compliance.
5. Create staff schedules to meet business needs.
6. Maintain visual standards and enhance the shopping experience.
7. Plan and execute merchandising strategies.
8. Handle customer complaints and resolve conflicts.
9. Manage inventory levels, stock replenishment, and loss prevention.
10. Conduct inventory audits and maintain records.
11. Manage inventory via the ‘Just In Time’ system.
12. Build relationships with customers and vendors.
13. Prepare bank deposits and assist cashiers as needed.
14. Create and analyze retail reports.
15. Participate in coaching and evaluations with the store manager.
16. Ensure policy compliance and oversee daily operations.
17. Perform other duties as assigned.

Requirements

1. Proven experience as a retail assistant manager or similar role.
2. Experience in health food stores or related fields.
3. Ability to work under pressure and handle challenging situations.
4. Strong knowledge of retail sales principles and practices.
5. Leadership skills in supervising and training employees.
6. Excellent teamwork and relationship-building skills.
7. Leadership and organizational abilities.
8. Strong communication skills.
9. Ability to adapt in fast-paced environments.
10. Motivational skills to energize staff.
11. Understanding of labour, food, and health food industry operations.
12. Proven staff management and leadership abilities.
13. Interpersonal and communication skills.
14. Merchandising expertise.
15. Time management and organizational skills.
16. Computer literacy.
17. Flexibility to work evenings, days, and weekends.
18. Commitment to customer service excellence.

What We Offer

• Positive work environment and culture.
• Medical benefits and flex spending for full-time staff.
• Corporate Goodlife membership.
• Employee discounts.
• Opportunities for growth.

Life at Healthy Planet

We foster a supportive environment where employees feel at home and can be their authentic selves. Our culture emphasizes mutual respect, collaboration, and making a positive impact.

Learn more about life at Healthy Planet by clicking the link below:

Learn More About Life At Healthy Planet

Healthy Planet is committed to equal employment opportunities regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Hiring decisions are based solely on qualifications.