Manager Assistant

Ontario Health atHome; Whitby; On-site; CAD 30,000 - 60,000; Full time

Job summary

Ontario Health atHome is seeking a Manager Assistant to provide essential administrative support within Patient Services. The role involves coordinating meetings, managing documentation, and ensuring effective communication within a dynamic healthcare environment. Candidates should possess strong organizational skills, experience in a similar role, and proficiency in Microsoft Office. This temporary full-time position offers a competitive salary and benefits, contributing to a culture of equity and inclusion.

Benefits

Attractive comprehensive compensation packages and benefits

Valuable development opportunities

Membership in a defined benefit pension plan

Qualifications

• 2-3 years’ experience in a similar administrative role.
• Ability to handle sensitive and confidential information.
• Excellent verbal and written communication skills.

Responsibilities

• Provide administrative and project support to the Manager(s).
• Coordinate and arrange meetings, including scheduling and taking minutes.
• Prepare memoranda, spreadsheets, and documentation for business activities.

Skills

Time Management

Communication

Organizational Skills

Customer Service

Conflict Resolution

Education

Secondary education plus additional program/course of up to 6 months

Tools

Microsoft Office

Job description

Job Description

CARE AND BE CARED FOR - THIS IS YOUR HOME

Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.

As a Manager Assistant you will be responsible for providing administrative support within Patient Services.

What will you do:

• Provide administrative and project support to the Manager(s); including chart audits, outcome measurement and evaluation, data processing and simple reporting;
• Setting up and maintaining electronic and paper office filing systems;
• Coordinating and arranging meetings, including scheduling meetings; booking meeting rooms; preparing and forwarding agendas and documents; taking minutes;
• Assisting and coordinating projects and initiatives to support the portfolio;
• Ensure Senior Manager (s) has necessary documentation for scheduled meetings;
• Directing and responding to telephone and in-person inquiries from a variety of internal and external contacts;
• Prepare memoranda, spreadsheets and other documentation required to support the day-to-day business activities;
• Participate in the preparation of policies and procedures, forms and guidelines;
• Communicate with external parties on behalf of the Senior Manager(s);
• Prepare PowerPoint presentations as required;
• Working as a member of the team to ensure efficient, effective and quality service are provided, consistent with the overall vision, mission and values of the organization;
• Perform other duties as assigned or required.

What must you have?

• Secondary education plus additional program/course of up to 6 months or equivalent;
• 2-3 years’ experience in a similar administrative role;
• Demonstrated knowledge and commitment to continuous quality improvement principles and practices including the ability to facilitate innovation and creativity;
• Demonstrated excellent working knowledge of Microsoft Office (Word, Outlook, Power Point and Excel) with the ability to produce reports and presentations with visual additions such as charts, graphs, tables, flow charts and diagrams;
• Ability to handle sensitive and confidential information in a discreet and professional manner;
• Excellent time management and organizational skills combined with the ability to prioritize and to balance the workload requirements, meeting competing deadlines with minimal supervision;
• Excellent interpersonal, diplomacy, communication and presentation skills;
• Experience in dealing with the public effectively; demonstrated focus on customer service;
• Exemplary telephone skills, legible handwriting, and good analytical/organizational skills to meet deadlines and solve problems;
• Knowledge of community resources;
• Advanced skills in conflict resolution;
• Demonstrated ability to work well within a team;
• Demonstrated ability to work in and respond to a dynamic and changing environment;
• Excellent verbal and written communication skills and effective interpersonal skills.

What would give you the edge?

• Knowledge of services provided by Ontario Health atHome;
• Ability to speak French or another second language

Hours of Work

8:30 a.m. - 4:30 p.m. Monday to Friday subject to change as per the Collective Agreement (35 hours per week; 70 hours per bi-weekly pay period).

Position Location and Travel

Travel may be required a valid driver’s license and access to a vehicle is required.

What do we offer?We know wellness is supported with work-life balance.In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:

• Attractive comprehensive compensation packages and benefits
• Valuable development opportunities
• Membership in a world class defined benefit pension plan

Who are we?We are Home and Community Care Support Services, ready to serve every person in Ontario.We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.Why join us?If you're interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.Equity, Inclusion, Diversity and Anti-Racism CommitmentHome and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.We thank all applicants for their interest; however, only those selected for an interview will be contacted.Date Posted: May 21, 2025Closing Date: May 28, 2025Anticipated End Date:September 5, 2025Start Date: June 2, 2025Program: CommunityJob Type: Temporary Full-timeSalary: $28.96 -$34.21/per hourGroup:CUPEBranch: Whitby

Reports To: Kim Ormiston (subject to change)