Assistant Kitchen Manager

Accor; Municipality of Jasper; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Subsidized staff accommodation

One complimentary meal per shift

Comprehensive benefits package

Pension plan with employer matching

Employee travel program with room rate

Mountain Explorer Travel Program

Staff discounts for F&B and spa

Job summary

Fairmont Jasper Park Lodge invites an experienced Assistant Kitchen Manager to join our luxury property in the Canadian Rockies. This role reports to the Chief Steward and supports safe, efficient operations of the Food & Beverage team behind the scenes.

You will lead a large team, manage payroll, and participate in capital projects for guest areas. You will drive service excellence, uphold cleanliness, and foster a culture of safety and continuous improvement across departments, while

Qualifications

• Senior leadership experience in housekeeping
• Strong organizational and administration skills
• Excellent communication skills, written and verbal
• Ability to lead a large team in a fast-paced environment
• Knowledge of hotel operations and standards

Responsibilities

• Lead and develop the Housekeeping & Laundry teams to achieve departmental goals
• Ensure cleanliness and maintenance meet brand standards
• Oversee payroll and departmental expenses within budget
• Collaborate with executives on capital projects for guest rooms and public areas
• Recruit, onboard, and develop department staff and succession plans
• Foster safety and wellness for colleagues and guests
• Engage with hotel departments and participate in committees

Skills

Senior housekeeping leadership

People management

Communication skills

Organization skills

Adaptability

Problem solving

Education

University degree or Hotel Management Diploma

Tools

Opera PMS

Job description

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job, it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!

Job Description

We invite you to join the world of luxury hospitality atFairmont Jasper Park Lodge, asour newAssistant Kitchen Manager.Every memorable dining experience at Fairmont Jasper Park Lodge beginsbehind thesceneswith our Food & Beverage team’scommitment tosafe and efficient operations.Support askilled and engaged team, where your care and inspection of all flatware, tableware and kitchen equipment will ensure asuperiorstandard.

Reporting to theChief Steward, responsibilities and essential job functions include but are not limited to the following:

• Consistently offering professional,engagingand friendly service.
• Ensuring the highest degree of cleanliness and maintenancein accordance withFairmont Hotels & Resorts standards,policiesand procedures.
• Creating an environment wherein continuous improvements are made in the areas of GOP, EES, VOG, and LQA
• Effectively and accurately managing payroll and departmental expenses of Housekeeping & Laundry Departments, within budgeted and forecasted guidelines.
• Developing and executing, in conjunction with the Executive Committee, any capital projects related to guest rooms and public areas.
• Actively engage with local laundry partners and consistently source new business opportunities
• Overseeing all recruitment processes, and developing departmental succession plans
• Effectively manage allcolleaguesrelationships within the department
• Maintaining an environment that promotes the Health, Wellness and Safety of both Colleagues and Guests
• Maintaining an active Preventative Maintenance program in conjunction with the Director, Engineering
• Ensuring high colleague engagement through recognition and removal of identified barriers
• Overseeing the Housekeeping & Laundry Management to maximize leadershipsynergy
• Liaising with all Hotel departments asrequired
• Activelyparticipatingas a member of hotel committees asrequired
• Ensuring existing environmental initiatives are adhered to, and new and innovative environmental opportunities are implemented
• Other duties as assigned

Qualifications

Your experience and skills include:

• PreviousSenior Housekeeping Leadershipexperience, 2-3 years within a similar establishmentisrequired
• Proven leadership,developerand delegation skills with an ability to lead large team of 80-100colleaguestoachieve the departmental goals
• Strong organizational and administration skills
• Excellent communication skills, both written and verbal
• Ability to work in a fast paced, diverse environment
• University degree or Hotel Management Diploma preferred
• Knowledge of the Property Manager System / Opera
• Excellent problem solver and decision maker

Additional Information

What is in it for you:

Join our team and enjoy a range of exclusive colleagueperks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, specialdiningand wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.In addition,

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additionalmeals can bepurchasedat subsidized rate)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Banff & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Jasper Park Lodge Golf Courses