Assistant Housekeeping Manager

Sandman Hotel Group; Lethbridge; Hybrid; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Hotel discounts

Career development

Health insurance

Employee assistance program

Job summary

Sandman Signature - Canada - Lethbridge Lodge & Conference Centre, 320 Scenic Drive South, Lethbridge, Alberta, Canada, is seeking an Assistant Housekeeping Manager. You will lead the housekeeping team to maintain high cleanliness standards, report to the Executive Housekeeper, and ensure efficient daily operations in a fast-paced hotel environment.

The role emphasizes leadership, problem-solving, and decisive management to support guest satisfaction and hotel standards.

Qualifications

• Minimum 3 years housekeeping experience with a minimum of 2 years in a direct supervisory role in hotels.
• Knowledge of health and safety standards and ability to lead a team.
• Proficient with basic computer applications including MS Word and Excel.

Responsibilities

• Oversee day-to-day operation of the Housekeeping Department.
• Recruit and retain a service-oriented team and supervise staff.
• Conduct room and public area inspections for quality standards.
• Monitor labour efficiency and departmental costs.
• Schedule Room Attendants, Public Area cleaners and Laundry staff.
• Maintain lost and found procedures and training of new team members.
• Ensure policies and procedures are followed.

Skills

Leadership

Time management

Interpersonal skills

Motivating team

Problem solving

Computer literacy

Education

3 years housekeeping experience

2 years supervisory role in hotels

Tools

MS Word

Excel

Job description

Sandman Signature - Canada - Lethbridge Lodge & Conference Centr, 320 Scenic Drive South, Lethbridge, Alberta, Canada

Job Description

Posted Friday, August 21, 2026 at 7:00 AM

Proud to be 100% Canadian-owned,Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

Join our team and enjoy the many benefits of working for Canada's fastest-growing, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.

TheAssistant Housekeeping Manager will be responsible for ensuring the quality of cleaning and servicing for all guest rooms, and public rooms in the hotel. Their job duties are critical in the effective management of the hotel, as cleanliness is of the highest priority in the hospitality industry. Leadership, problem-solving, and decisiveness are critical for success in this role. This role will report directly to the Executive Housekeeper.

JOB REQUIREMENTS:

• Fast paced environment, work under pressure, tight deadlines, repetitive tasks, handling heavy loads, physically demanding, attention to detail, combination of standing, walking, standing for extended periods of time, bending, crouching, kneeling.
• Superior time management and organizational skills
• Strong interpersonal skills with an emphasis on leadership ability
• Positive attitude, pleasant personality, and a strong ability to motivate, train, develop and guide a team
• Knowledge of computers including MS Word, Excel and Internet
• Knowledge of health and safety standards
• Minimum 3 years housekeeping experience with a minimum of 2 years in a direct supervisory role in hotels
• Knowledge of laundry operations

DUTIES:

• Responsible for the day-to-day operation of the Housekeeping Department
• Assist in recruiting and retaining a strong service oriented team
• Supervise all housekeeping employees to ensure guests receive the highest standard of cleanliness and service
• Conduct guest room and public area inspections
• Monitor and manage labour efficiencies and all other departmental costs
• Ordering of departmental supplies and conduct monthly linen inventories
• Scheduling for Room Attendants, Public Area cleaners and Laundry staff
• Maintain proper lost and found procedures.
• Assist in training of new team members
• Ensure Sandman Hotels, Inns & Suites policies and procedures are followed

APPLICABLE SKILLS:

• Excellent customer relations.
• Must have time-management skills.
• Adaptable to change and be able to handle multiple priorities under pressure.
• Eager and focused to exceed guest expectations.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

BENEFITS

• Rewards, Recognition, Team Events & Milestone Awards
• Team Member and Friends & Family Hotel Discounts
• Restaurant Dining Discounts- Moxies, CHOP, Denny’s and more!
• Discounts at Grouse Mountain & Revelstoke Mountain Resort
• Career Development, Training & Internal Promotion Opportunities
• Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
• Employee Referral Bonus Program
• RRSP Matching Program
• Extended Health, Dental, Vision & Life Insurance
• Complimentary Hotel Stays
• Tuition Credit Program
• Supportive, Inclusive Workplace Culture

Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Sandman Hotel Group takes seriously its obligations under the Human Rights Code.

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

Sandman Signature - Canada - Lethbridge Lodge & Conference Centr, 320 Scenic Drive South, Lethbridge, Alberta, Canada