Housekeeping Room Attendant

Sandman Hotel Group; Lethbridge; On-site; CAD 21,000 - 28,000; Full time

Benefits offered by this job

Rewards & Recognition

Discounted Hotel Stays for TeamMembers

25% restaurant discount

Discounted passes for mountains

Training program

Employee Assistance Program

RRSP matching

Tuition Credit Program

Job summary

Sandman Signature - Canada – Lethbridge Lodge & Conference Centre is seeking a dedicated Housekeeping Room Attendant. The role focuses on cleaning guest rooms to Sandman standards, restocking amenities, and maintaining safety and security throughout shifts.

Training is provided, with emphasis on guest satisfaction and teamwork. Ideal candidates demonstrate reliability, strong communication, and the ability to manage multiple tasks calmly.

Qualifications

• Excellent customer relations.
• Must have time-management skills.
• Adaptable to change and able to handle multiple priorities under pressure.
• Eager and focused to exceed guest expectations.

Responsibilities

• Clean rooms according to Sandman Hotels standards.
• Maintain knowledge of cleaning chemicals and procedures.
• Respond to guest and staff inquiries promptly and courteously.
• Check and secure guest rooms; report hazards and maintenance issues.
• Perform laundry tasks and restock amenities as needed.
• Arrange furniture and ensure guest room privacy and security.
• Record lost property and assist with security procedures.

Skills

Excellent customer relations

Time management

Adaptability

Professional appearance and manners

Education

No education or experience required

Job description

Sandman Signature - Canada - Lethbridge Lodge & Conference Centr, 320 Scenic Drive South, Lethbridge, Alberta, Canada

Job Description

Posted Monday, August 3, 2026 at 3:00 AM

Proud to be 100% Canadian-owned,Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

We celebrate Housekeeping Room Attendants as the heart of our hotels. Without you, we simply could not open. Your passion for cleanliness and eagle-eye for detail really help to set us apart, and your commitment to friendly customer service brings our guests back time after time. On top of a competitive compensation package and flexible schedule, we're committed to your professional development and offer real career growth. We know you'd love to hear about our perks'incredible team rates and discounts at all 7 of our restaurant brands is just the beginning! With over 60 hotels (and growing!) there has never been a more exciting time to join our team.

JOB REQUIREMENTS

• No education or experience required, we will train one on one
• Ability to follow instruction
• Good communication skills are an asset
• Workplace Hazardous Materials Information System (WHMIS) is an asset
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
• Professional appearance and manners

DUTIES

• Clean rooms according to Sandman Hotels standards
• Maintains an up to date knowledge of all chemicals and cleaning products, and the correct handling procedures
• Responds to guests and staff inquiries, requests and complaints in a prompt and courteous manner
• Ensures all lost property items left in guest rooms are recorded on the worksheet and handed in to the Supervisor/Manager at the end of the shift
• Ensures all maintenance and safety hazards are promptly reported to the Supervisor/Manager to minimize hazard risk
• Takes personal responsibility for equipment, ensuring it is operated correctly and secure at all times
• Reports any unusual or suspicious persons/activities happening in the area of security to the manager
• Reports any maintenance issues including burned out light bulbs
• Check under bed, drawers, and closet for left behind articles and or trash
• Cleans sink and fixtures and restock all terry, soap, glasses, comment cards, coffee and other amenities
• Clean coffee pots when needed, - ensures pots are plugged in
• Arrange furniture following use by guests
• Ensure security of guest rooms and privacy of guests
• Perform Laundry tasks when necessary including collect, sort, transport laundry at the beginning of each shift.
• Remove laundry from dryers and fold immediately to prevent wrinkling.
• Stock linen supply room with clean linens for use for next day.
• Laundry to include: bed linens, blankets, Duvets/Comforters, towels & face cloths, and restaurant table linens. At end of day all cleaning cloths will also be washed, dried and folded for housekeeping needs.
• Small mending repairs required as needed.

APPLICABLE SKILLS

• Excellent customer relations.
• Must have time-management skills.
• Adaptable to change and be able to handle multiple priorities under pressure.
• Eager and focused to exceed guest expectations.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

PERKS

• Rewards & Recognition
• Discounted Hotel Stays for Team Members and Family & Friends rates too!
• 25% discount at our restaurants for up to 6 people
• Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort
• Ongoing Employee events, incentives & recognition
• Growth Opportunities- Career Advancement starts from Within
• Dedicated Training Program
• Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling
• Refer a friend or family and earn money!
• Group Life Insurance, Extended Health, Dental, Vision Care!
• Complimentary Stays
• RRSP Matching
• Milestone Rewards
• Tuition Credit Program

Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Sandman Hotel Group takes seriously its obligations under the Human Rights Code.

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/ .

Sandman Signature - Canada - Lethbridge Lodge & Conference Centr, 320 Scenic Drive South, Lethbridge, Alberta, Canada