Executive Housekeeping Manager

Sandman Hotel Group; Markham; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Discounted Hotel Stays

25% discount at restaurants

Employee Assistance Program (EAP)

Job summary

Sandman Hotel Group in Markham, Ontario, is searching for an Executive Housekeeper responsible for maintaining exceptional cleanliness standards. This role requires leadership, strong time management, and supervisory experience in hospitality.

Join a dynamic team within Canada's fastest-growing hospitality group and enjoy advantages like discounted hotel stays and career advancement opportunities.

Qualifications

• Minimum 3 years housekeeping experience with 2 years in supervisory role.
• Knowledge of health and safety standards.
• Ability to work in a fast-paced, physically demanding environment.

Responsibilities

• Oversee day-to-day operations of the Housekeeping Department.
• Supervise housekeeping staff to ensure high cleanliness standards.
• Conduct inspections of guest rooms and public areas.

Skills

Time management

Leadership

Interpersonal skills

Attention to detail

Tools

MS Word

Excel

Job description

Sandman Signature - Canada - Markham, 575 Cochrane Drive, Markham, Ontario, Canada

Job Description

Posted Friday, June 26, 2026 at 3:00 AM

Proud to be 100% Canadian-owned, Northland Properties are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well‑known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest‑growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

Join our team and enjoy the many benefits of working for Canada's fastest‑growing, privately‑owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.

The Executive Housekeeper will be responsible for ensuring the quality of cleaning and servicing for all guest rooms, and public rooms in the hotel. Their job duties are critical in the effective management of the hotel, as cleanliness is of the highest priority in the hospitality industry. Leadership, problem‑solving, and decisiveness are critical for success in this role. This role will report directly to the General Manager.

Job Requirements

• Fast paced environment, work under pressure, tight deadlines, repetitive tasks, handling heavy loads, physically demanding, attention to detail, combination of standing, walking, standing for extended periods of time, bending, crouching, kneeling.
• Superior time management and organizational skills
• Strong interpersonal skills with an emphasis on leadership ability
• Positive attitude, pleasant personality, and a strong ability to motivate, train, develop and guide a team
• Knowledge of computers including MS Word, Excel and Internet
• Knowledge of health and safety standards
• Minimum 3 years housekeeping experience with a minimum of 2 years in a direct supervisory role in hotels
• Knowledge of laundry operations

Duties

• Responsible for the day‑to‑day operation of the Housekeeping Department
• Assist in recruiting and retaining a strong service‑oriented team
• Supervise all housekeeping employees to ensure guests receive the highest standard of cleanliness and service
• Conduct guest room and public area inspections
• Monitor and manage labour efficiencies and all other departmental costs
• Ordering of departmental supplies and conduct monthly linen inventories
• Scheduling for Room Attendants, Public Area cleaners and Laundry staff
• Maintain proper lost and found procedures.
• Assist in training of new team members
• Ensure Sandman Hotels, Inns & Suites policies and procedures are followed

Applicable Skills

• Excellent customer relations.
• Must have time‑management skills.
• Adaptable to change and be able to handle multiple priorities under pressure.
• Eager and focused to exceed guest expectations.

Benefits

• Rewards & Recognition
• Discounted Hotel Stays for Team Members and Family & Friends rates too!
• 25% discount at our restaurants for up to 6 people
• Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort
• Ongoing Employee events, incentives & recognition
• Growth Opportunities- Career Advancement starts from Within
• Dedicated Training Program
• Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling
• Refer a friend or family and earn money!
• Group Life Insurance, Extended Health, Dental, Vision Care!
• Complimentary Stays
• RRSP Matching
• Milestone Rewards
• Tuition Credit Program

Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email [e-mail]. Sandman Hotel Group takes seriously its obligations under the Human Rights Code. All interviewed candidates will be notified within 45 days of application whether a hiring decision has been made.

Sandman Signature - Canada - Markham, 575 Cochrane Drive, Markham, Ontario, Canada