Assistant Food & Beverage Manager

Four Seasons Hotel and Resorts Gruppe; Whistler; On-site; CAD 65,000 - 75,000; Full time

Job summary

Join the team at Four Seasons Resort and Residences Whistler as an Assistant Food and Beverage Manager. This role focuses on delivering exceptional guest experiences through effective leadership and keen organizational skills in the luxury hospitality environment. With your passion for excellence and commitment to service, you'll play a vital role in maintaining the resort's high standards and guest satisfaction.

Benefits

Housing Allowance

Winter Leisure Pass

Use of Fitness Facility

Medical, Dental and Sick leave coverage

Employee Travel Program

Excellent Training and Development opportunities

Complimentary meal per shift

Employee Recognition Programs

Dry Cleaning Services

Qualifications

• At least 2 years of experience in a supervisory or management position in Food & Beverage.
• Strong interpersonal and leadership skills essential.
• Ability to work flexibly and adapt to a variety of situations.

Responsibilities

• Plan, organize, control, and direct the work of employees in the Food & Beverage Division.
• Train and motivate staff to meet cultural and core standards.
• Ensure guest satisfaction and quality of food items.

Skills

Interpersonal skills

Leadership

Attention to detail

Organizational skills

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Join the award-winning team at Four Seasons Resort and Residences Whistler, honored as the #1 Resort in Canada by Condé Nast Traveler and recipient of Two MICHELIN Keys – a prestigious recognition of exceptional hospitality. We are also proud to be home to Canada’s Best Resort Spa 2024 (World Spa Awards), a reflection of our dedication to thoughtful, elevated guest experiences. At Four Seasons Whistler, we turn moments into memories – not only for our guests, but for our employees too. Grounded in our core values of teamwork, service excellence, and integrity, we foster a culture where thoughtful service and genuine connection create unforgettable experiences every day. Nestled at the base of Blackcomb mountain and steps away from the Upper Village, our alpine retreat has just unveiled a new chapter of modern mountain luxury following recent renovations. Each of our spacious rooms and suites features a cozy fireplace, and nearly all include private balconies with breathtaking views – blending refined comfort with the natural beauty of British Columbia. Our culinary destinations offer equally distinctive experiences. Braidwood Tavern captures the spirit of après with playful craft cocktails and intimate seafood-inspired dinners in a warm, welcoming setting. SIDECUT Steakhouse, Whistler's most premium dining destination, is celebrated for its rare cuts like olive-fed wagyu, decadent seafood towers, and elevated tasting experiences that showcase the best of land and sea. Whether you’re delivering heartfelt service or curating unforgettable stays, you’ll be part of a passionate team at a property that continues to set the standard in luxury mountain hospitality.

The Four Seasons Resort and Residences Whistler is looking for an Assistant Food and Beverage Manager who shares a passion for excellence and who infuses enthusiasm into everything they do.

Join our Team

Four Seasons Resort Whistler offers a warm, intimate and comfortable respite after an exhilarating day on the mountain with the largest and best-appointed accommodation and employees who share their genuine appreciation of the land, local expertise and passion for the natural beauty of Whistler.

We are proud to be the only Five Star resort in Whistler, and our Spa at Four Seasons, rated Four Stars, is the only Star-rated spa in the mountain resort. We offer 273 elegant guest rooms and suites; a luxury Spa, an award-winning Steakhouse and an all-day dining restaurant and Bar.

What you will do

• Plan, organize, control and direct the work of employees in the Food & Beverage Division (including Sidecut Restaurant and Bar, In Room Dining, Pool and/or Banquets, Braidwood Café and other Food & Beverage activation and pop-ups, while ensuring guest satisfaction.

• Train, evaluate, lead, motivate, and coach staff to ensure that established cultural and core standards are met.

• Visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts

• Reports to the Restaurant Manager

• Select, train, evaluate, lead, motivate, coach, and discipline all employees in the F&B Departments to ensure that established cultural and core standards are met.

• Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for F&B outlets.

• The ability to work closely with F&B leadership to design effective menus and amenity options while ensuring excellent product quality at a fair price.

• Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments.

• Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.

• Responsibility with employee scheduling proper and sufficient staffing while keeping labor standards

• Assists with responsibilities and duties in the absence of or due to heavy volume in other areas of the Resort.

• Create and nurture a Great Place to Work for All.

• Work harmoniously and professionally with co-workers and supervisors.

• This position reports to the Restaurant Manager.

What you bring

• At least 2 yearsprevious experience in a supervisory or management level position in Food & Beverage.

• Strong interpersonal skills and attention to detail

• Strong leadership & organizational skills required

• Successful candidates must possess the ability to work in Canada

What we offer:

Salary Range: $65,000-$75,000 annually

Housing Allowance

Winter Leisure Pass; ski pass or leisure benefit

Use of the Fitness Facility

Medical, Dental and Sick leave coverage

Employee Travel Program; complimentary and reduced rates at other Four Season

Excellent Training and Development opportunities

Complimentary meal per shift in our employee dining room

Employee Recognition Programs

Dry Cleaning Services

Schedule & Hours:

As our hotel is open 24/7, 365 days a year, we expect our Assistant Food and Beverage Manager to be flexible in working mornings, evenings, weekends, and holidays.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Learn more about what it’s like to work for Four Seasons:

http://fourseasons.com/careers

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.youtube.com/watch?v=lzq78MIkT2s&t=3s

Learn more about Four Seasons Whistler on Social Media:

Instagram: @FSWhistler

Twitter: @FSWhistler

Facebook: https://www.facebook.com/FourSeasonsResortWhistler/

We look forward to receiving your application!

*Our organization is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.