Assistant Director, People & Culture

Accorhotel; Whistler; On-site; CAD 90,000 - 100,000; Full time

Job summary

Fairmont Chateau Whistler is seeking an Assistant Director, People & Culture to lead daily HR operations, partnering with hotel leaders to foster an inclusive, high-performing workplace.

You will drive recruitment, onboarding, retention, succession planning and talent development while ensuring compliance with employment standards and policies. This 12-month fixed-term, full-time role offers a competitive base salary and opportunities to influence guest experiences through people strategies.

Qualifications

• 5+ years of HR leadership experience in hospitality.
• Experience in employee relations, talent acquisition, and workforce planning.
• Knowledge of employment legislation; strong coaching and communication skills.

Responsibilities

• Lead day-to-day People & Culture operations with hotel leaders.
• Drive recruitment, onboarding, retention, and succession planning.
• Provide guidance on employee relations, performance and coaching.
• Champion engagement through recognition, learning, and inclusion.
• Ensure compliance with employment standards, policies, benefits, and safety.
• Support budgeting and strategic People & Culture initiatives.

Skills

HR leadership

Recruitment

Employee relations

Talent development

Leadership

Workforce planning

Communication

Coaching

Education

Post-secondary education in Human Resources

CPHR designation asset

Job description

Assistant Director, People & Culture

At Fairmont Chateau Whistler, our colleagues are at the heart of everything we do. As Assistant Director, People & Culture, you will play a key leadership role in fostering an inclusive, engaging, and high-performing workplace culture. Supporting the Director, People & Culture, you will oversee daily departmental operations while partnering with leaders across the resort to drive colleague engagement, talent development, recruitment, retention, and compliance initiatives.

This is a full-time, 12-month fixed-term contract position.

Pay Range: $90,000 - $100,000 per annum, dependent on experience and qualifications.

Job Duties Include:

• Lead the day-to-day People & Culture operation, partnering with hotel leaders to create an exceptional colleague experience across the resort.
• Drive recruitment, onboarding, retention, succession planning and talent development initiatives that support business growth.
• Provide expert guidance on employee relations, performance management, coaching and employment legislation.
• Champion colleague engagement through recognition programs, learning opportunities, and a culture of trust, inclusion, and accountability.
• Ensure compliance with employment standards, company policies, benefits administration, and workplace health and safety requirements.
• Support departmental strategy, budgeting, and key People & Culture initiatives alongside the Director, People & Culture.

• 5+ years of Human Resources leadership experience, preferably within hospitality or a similarly fast-paced operational environment.
• Proven experience in employee relations, talent acquisition, leadership development, and workforce planning.
• Strong knowledge of employment legislation and HR best practices.
• Exceptional relationship-building, coaching, and communication skills with the ability to influence at all levels.
• Highly organized, adaptable, and capable of managing multiple priorities in a dynamic environment.
• Post-secondary education in Human Resources, Business, or a related field, with CPHR designation considered a strong asset.

Visa Requirements

To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail].

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