Assistant Director, Digital Services

BC Pension Corporation; Victoria; Hybrid; CAD 108,500 - 144,300; Full time

Job summary

BC Pension Corporation seeks an Assistant Director, Digital Services in Victoria, BC. The role leads cross-functional teams delivering critical digital and business solutions, fostering innovation, accountability, and service excellence across the organization.

You will oversee practice areas such as business analysis, requirements management, testing, functional design, production, and operational support, while partnering with business and IT leaders.

Responsibilities

• Provide strategic leadership to cross-functional teams delivering digital and business solutions.
• Oversee operations, branch practices, and continuous improvement of processes.
• Act as liaison between business and IT to deliver solutions across Member, Employer, Retirement Management, Pension Administration/Operations, Corporate, and IT Services.

Job description

Salary Range: $108,500.00 to $144,300.18 per annum

Reports to: Director, Digital Services

Union/Excluded: Excluded

• This position may be reviewed to confirm exclusion from BCGEU membership.

Security Screening: Required

Job Type: Regular full time

Additional Info: An eligibility list to fill future vacancies may be established. Testing may be required. Lesser qualified applicants may be appointed at a lower level.

We are seeking an Assistant Director, Digital Services to join our team in Victoria, British Columbia, Canada.

As the Assistant Director, Digital Services, you will provide strategic leadership, operational oversight, and people management to cross‑functional teams that deliver and support critical digital and business solutions across the organization. You will foster a culture of innovation, accountability, continuous improvement and service excellence, ensuring your teams’ services, processes, and technologies meet the evolving needs of members, employers, and corporate stakeholders.

You will be accountable for the quality and effectiveness of services provided by your teams, including building and continuously improving practice methodologies. Acting as a key liaison between business and IT, your teams will deliver solutions and operational support across Member, Employer, Retirement Management, Pension Administration/Operations, Corporate, and IT Services.

You will lead team leads, business analysts and QA/tester and oversee the creation, implementation, and continuous improvement of branch practice areas, including business analysis, requirements management, testing, functional design, production, and operational support.

Hybrid Work Model

This position is located in our Victoria, BC office. You will have the flexibility to work part of the time on‑campus and part of the time off‑campus. The requirement for on‑campus presence is a minimum of 40% of your schedule in a month. Additional requirements are determined by the role functions and operational needs of each business area.