Asset Protection Operations Team Lead

Walmart; Selkirk; On-site; CAD 22,000 - 32,000; Full time

Job summary

Walmart in Selkirk, MB is seeking an Asset Protection/Office support role. You will assist in leadership of asset protection and office areas, respond to issues, train associates, and ensure high customer service while completing tasks.

Responsibilities include scheduling, guiding associates, coordinating tasks, and maintaining a safe, clean store environment. Minimum wage starts at CAD 19.65 per hour, with opportunities to support store leadership and recruiting efforts.

Qualifications

• Greet and assist customers, promote products and services.
• Coordinate tasks and delegate to associates with follow-up.
• Support scheduling and coverage across store areas.
• Lead daily huddles and communicate updates to the team.

Responsibilities

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner.
• Assists in providing direction and co-ordination of task completion as per priorities.
• Support with scheduling as needed.
• Leads the daily Team Huddle and tracks productivity.
• Assign Associates to support with coverage and availability tasks.

Skills

Customer service

Communication

Team leadership

Scheduling

Training

Problem solving

Tools

GTA/Workday

Job description

Position Summary

Assists in the leadership of the Asset Protection and office areas and processes, responds to problems and inquiries and develops associates through teaching and training . Ensures a high level of customer service while ensuring task completion.
Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What you’ll do

1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Asset Protection Operations Coach and the Store Leadership Team. Delegate, assist and follow-up on completion of tasks in receiving, claims and office support.
3. Support with scheduling as needed.
4. Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
5. Review completed schedules with People Lead.
6. Assign Associates to support with coverage and availability tasks in all areas of the store.
7. Tours assigned areas with the Coach and team associates, validate and identify training opportunities. Develops associates through teaching and training and provide feedback as needed.
8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
9. Complete GTA/Workday tasks and supports Management.
10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring of new associates.
    

The minimum rate of pay for this position starts from $19.65.

Le taux horaire minimum pour ce poste débute à 19.65.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

1016 MANITOBA AVE, SELKIRK, MB R1A 4M1, Canada

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