(CAN) Asset Protection Operations Team Lead

Walmart Canada; Toronto; Vor Ort; CAD 24.000 - 34.000; Vollzeit

Zusammenfassung

Walmart Canada at 2245 ISLINGTON AVE, TORONTO, ON M9W 3W6, Canada is seeking a role that assists in Asset Protection and office areas while delivering top-tier customer service. You will help promote products, train associates, schedule shifts, and support daily store operations.

The position emphasizes leadership, effective communication, and safety, with opportunities to contribute to performance discussions and staffing. Minimum age is 16 or older.

Qualifikationen

• Provides excellent customer service and assists customers with product/service promotion.
• Delivers direction and coordinates task completion as per priorities from leadership, delegates and follows up.
• Supports scheduling and shifts coverage as needed.

Aufgaben

• Provide excellent customer service by greeting customers, promoting products/services, locating merchandise and assisting purchases.
• Lead and coordinate task completion per priorities from Asset Protection Coach and Store Leadership Team; delegate and follow up on receiving, claims and office support.
• Assist with scheduling as needed.
• Maintain strong communication with associates; lead daily Team Huddle and share updates and goals.
• Review schedules with People Lead and adjust as required.
• Assign associates to coverage and availability tasks for all areas of the store.
• Conduct area tours with Coach and team to identify training opportunities and provide feedback.
• Contribute to a safe, clean, hazard-free environment per policy and ensure displays/fixtures are secure.
• Complete GTA/Workday tasks and support management.
• Support recruiting and hiring of new associates.

Kenntnisse

Customer service

Team communication

Scheduling support

Coaching & training

Ausbildung

No formal education requirement

Tools

Workday

Jobbeschreibung

Position Summary

Assists in the leadership of the Asset Protection and office areas and processes, responds to problems and inquiries and develops associates through teaching and training . Ensures a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do...

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Asset Protection Operations Coach and the Store Leadership Team. Delegate, assist and follow-up on completion of tasks in receiving, claims and office support.
• Support with scheduling as needed.
• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support with coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates, validate and identify training opportunities. Develops associates through teaching and training and provide feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring of new associates.

The minimum rate of pay for this position starts from $21.20.

Le taux horaire minimum pour ce poste débute à 21.20.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

2245 ISLINGTON AVE, TORONTO, ON M9W 3W6, Canada

Important Note:

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