Area Director

La Maison Simons; West Vancouver; On-site; CAD 67,000 - 105,000; Full time

Job summary

Simons in Vancouver is seeking an Area Director to oversee daily store management across departments, coaching managers and employees to deliver the Simons service standard. You will lead a high‑performing team and embody the Simons ambassador status while guiding operations in a fast‑paced retail environment.

You’ll align store operations with the fashion vision, optimize displays and inventory, and collaborate with the buying team to ensure displays are always onsite.

Qualifications

• 7–10 years in retail, minimum of 5 years in a leadership role.
• Bachelor’s degree or equivalent required.
• Bilingualism is an asset.

Responsibilities

• Lead & Inspire: coach Department Managers and develop merchandising skills that inspire excellence.
• Drive the Simons Experience: ensure service excellence in the Vancouver market and train staff accordingly.
• Bring the Vision to Life: align store operations with the fashion vision; collaborate with buying to keep displays on point.
• Be the Solution-Specialist: resolve daily operational hiccups; oversee security, stock handling, and tailor shop operations.
• Optimize Performance: analyze weekly reports, drive improvements, and manage complex staff scheduling and coverage.

Skills

Retail leadership

Agile leadership

Customer service

Business acumen

Technology mindset

Staff scheduling

Team coaching

Education

Bachelor's degree or equivalent

Job description

Simons was founded in 1840 by John Simons in Quebec City. Originally a dry goods store, the family company is known today for accessible and inspired fashion. It is committed to cultivating creativity and building meaningful relationships with its staff, partners, and clientele. The company cares about the environment and about the communities in which it does business.

Simons is recognized as a fashion authority with an original shopping concept. Exclusive collections, emerging local and nationally recognized brands, and pieces by top designer names are all available under one roof in the store’s distinctive zones.

What You’ll Do

As an Area Director, you’ll be one of the go-to individuals for overseeing daily store management for various departments. You will proudly hold the Simons ambassador status by coaching managers and employees on delivering exceptional customer service the Simons way. You will uphold the Simons vison by fostering an environment of excellence where customers love to shop, and employees love to work!

• Lead & Inspire: Cultivate a high-performance team by utilizing your leadership skills to drive customer engagement. You will coach your Department Managers to foster an innovative sense of purpose as they train their employees and develop merchandising skills that inspire excellence. Additionally, you will conduct regular coaching sessions with employees to ensure they are on track and maximizing their potential.
• Drive the Simons Experience: Set the bar high and show your team what success looks like in the Vancouver market, ensuring that everyone master’s the art of delivering the exceptional Simons service experience to every visitor. You’ll play a key role in leading and training employees to understand and execute service with excellence in a fast-paced retail environment.
• Bring the Vision to Life: Play a key role in aligning store operations with the organization's fashion vision. From creating stunning displays to optimizing inventory, you'll ensure the store looks and feels exceptional every day. You will collaborate with our buying team to ensure displays are always on point.
• Be the Solution-Specialist: Address and resolve daily operational hiccups with ease, particularly in a high-energy store, ensuring everything runs seamlessly. In addition, you will oversee essential behind-the-scenes services like our security, stock handling, and tailor shop departments, ensuring they operate efficiently and support the team in achieving their objectives.
• Optimize Performance: Optimize store performance in every sense, from employee performance to sales targets. You will enhance all areas by analyzing weekly reports to identify improvement opportunities. Collaborating with teams, you’ll implement effective solutions that drive results. Additionally, you'll expertly execute complex employee schedules, manage time-off requests, and ensure optimal coverage on the sales floor and back of house.

What We’re Looking For

We are seeking a natural leader, who can seamlessly manage the excitement of opening a new store while handling the everyday operations of a dynamic business in a busy retail landscape. Your creativity, passion for service, and duty to our customers will be the key to success.

• Experience in Retail Leadership: With 7-10 years in retail (minimum of 5 years in a leadership role), you know how to manage both people and processes in high-traffic retail settings. A bachelor's degree or equivalent is required for this role; bilingualism is an asset.
• Agile Leadership: With your talent in planning and adaptability, you excel in managing large cross-functional teams in a fast-paced environment. Your hands-on experience with managers and employees allows you to provide effective support and guidance. Your ability to lead by example with your passion for service and work ethic significantly inspires others to do the same.
• Customer Service Passion: You know how to make Vancouver's diverse customers feel like part of the Simons family and ensure you create a strong sense of vision to inspire your teams to do the same!
• Strong Business and Financial Acumen: You understand the importance of analyzing performance reports, tracking metrics and using data to innovatively enhance processes and procedures.
• Technologically Advanced: You embrace new technology with confidence and adapt to it effortlessly, showcasing your autonomy in managing digital programs and applying your skills with expertise. Your comfort level allows you to navigate complex tools and systems seamlessly.
• Detail-Driven: You prioritize the fine details, whether it’s cultivating eye-catching merchandise on display, strategically scheduling staff, or preparing for the busy holiday season.

Why You’ll Love It Here

• Be Part of Something Special: Contribute to a historical Canadian brand and help shape a culture that values teamwork, creativity, and customer service.
• Grow With Us: Enjoy opportunities to learn, lead, and advance your career while introducing the Simons family the Toronto community.
• A Fun, Engaging Workplace: Join a team that believes in celebrating achievements and creating an enjoyable atmosphere where everyone feels valued.

If you’re ready to make a difference and eager to contribute to our legacy of excellence,

Please Note The Following

• Customer Service Focus: Experienced and enthusiastic about engaging with customers on the sales floor to provide outstanding service.
• Varying Hours: Open to a flexible schedule, including weekends and holidays, to accommodate operational demands.

Salary Range

67 217,92 $ - 105 028,00 $

At Simons, people are at the heart of all that we do. We pay special attention to the well-being of our employees and their families, highlighting important moments that mark their journey, including service anniversaries and significant life milestones.

Creativity, community, and respect are an integral part of our DNA. We offer everyone the opportunity to build a career that’s suited to them, whether that’s at our stores, head office, or Campus in Quebec City. Proud to recognize our teams’ contributions, we provide competitive work conditions as well as a comprehensive and scalable range of benefits. We also promote flexibility and a welcoming, inclusive, and caring work environment, where everybody can reach their full potential.

Take this opportunity to join our dedicated team and make a difference at a company where people are the top priority.