Flagship Store Director

Simons; Vancouver; On-site; CAD 89,000 - 140,000; Full time

Job summary

Simons is opening a flagship store in downtown Vancouver at CF Pacific Centre Shopping Mall and is seeking a strategic Store Director to lead one of our largest flagship locations. You will steer all departments, drive exceptional customer service, and embody the Simons vision in a fast-paced retail environment.

The role requires 10-15 years in retail with at least 7 years in leadership, a bachelor's degree or equivalent, and bilingualism is an asset.

Qualifications

• 10-15 years in retail leadership, minimum 7 years in a leadership role
• Bachelor's degree or equivalent required; bilingualism is an asset

Responsibilities

• Lead & Inspire: Build a high-performance team across departments
• Drive the Simons Experience: Deliver exceptional service in downtown Vancouver
• Optimize Performance: Meet/exceed sales targets and improve store profitability
• Deploy the Fashion Vision: Oversee presentation, merchandising, and inventory
• Amplify the E-commerce Strategies: Grow online and in-store multi-channel experience
• Maximize Relationships: Strengthen cross-functional and vendor partnerships

Skills

Leadership

Agile leadership

Customer service

Business acumen

Entrepreneurial spirit

Technology literacy

Education

Bachelor's degree or equivalent

Job description

Simons was founded in 1840 by John Simons in Quebec City. Originally a dry goods store, the family company is known today for accessible and inspired fashion. It is committed to cultivating creativity and building meaningful relationships with its staff, partners, and clientele. The company cares about the environment and about the communities in which it does business.

Simons is recognized as a fashion authority with an original shopping concept. Exclusive collections, emerging local and nationally recognized brands, and pieces by top designer names are all available under one roof in the store’s distinctive zones.

Join The Simons Team as the Flagship Store Director!

Are you ready to embark on an exciting leadership role? Simons is thrilled and honoured to be making our long-awaited debut in downtown Vancouver at CF Pacific Centre Shopping Mall. Simons is committed to our legacy of retail excellence in Canada, and we are on the lookout for a strategic Store Director to take on the challenge of leading one of our largest flagship locations in a top‑tier shopping destination. If you’re passionate about retail leadership, creativity, and exceptional customer service, this is the perfect opportunity for you.

As our Store Director, you will steer and inspire all departments across the store, each contributing to the dynamic and fast‑paced atmosphere. You will be the driving force in leading the day-to-day functions of our store, with an entrepreneurial mindset to elevate along the way. You will proudly represent Simons by leading Area Directors, Department managers, and employees to deliver exceptional customer service, embodying the Simons vision. Most importantly, you will foster an inviting atmosphere where customers love to shop, and employees love to work!

What You’ll Do

• Lead & Inspire: Build a high‑performance team by navigating the management team’s development to enhance their leadership skills, drive customer engagement, and foster an innovative sense of purpose.
• Drive the Simons Experience: Set the bar high and show your team what success looks like in the downtown Vancouver market, ensuring that all teams master the art of delivering the exceptional Simons service experience to every visitor.
• Optimize Performance: Achieve or exceed sales targets by implementing innovative strategies that drive profitability for the store, while actively pursuing operational efficiencies and fostering a culture of continuous improvement.
• Deploy the Fashion Vision: You will ensure store presentation and merchandising delivers on our fashion leadership mission. You will lead the creation of captivating displays and manage inventory to ensure the store looks and feels exceptional every day.
• Amplify the E-commerce Strategies: Enhance the growth of e-commerce shopping services through rigorous execution, delivering a cohesive multi‑channel experience that seamlessly integrates both online and in‑store shopping.
• Maximize Relationships: Cultivate and strengthen relationships with cross‑functional partners, internal and external vendors, and the downtown Vancouver community. You will be a true ambassador and represent the Simons brand with ease.

What We’re Looking For

We are seeking a natural leader who can seamlessly lead the excitement of fast‑paced store operations, while upholding the renowned Simons family reputation since 1840. Your innovative outlook, passion for service, and knowledge of the Vancouver landscape will be key to your success.

• Experience in Retail Leadership: With 10-15 years in retail (minimum of 7 years in a leadership role), you have a proven ability to manage both people and processes effectively, particularly in fast‑paced, high‑traffic, demanding stores. A bachelor's degree or equivalent is required for this role; bilingualism is an asset.
• Agile Leadership: With your aptitude for exceptional planning and adaptability, you excel at managing large cross‑functional teams in a busy setting. Your autonomous and flexible style enhances overall performance.
• Customer Service Passion: You know how to make Vancouver’s downtown diverse customers feel like part of the Simons family and ensure you create a strong sense of vision to inspire your teams to do the same!
• Strong Business and Financial Acumen: You understand the importance of analyzing performance reports, tracking metrics and using data to innovatively enhance processes and procedures. You pay attention to the fine details while implementing effective solutions to meet business targets.
• Entrepreneurial Spirit: You proactively seek opportunities to grow the business, drive innovation, and enhance the customer experience with enthusiasm. You take full ownership of creative collaboration to foster long‑term success in the competitive Vancouver retail environment.
• Technologically Advanced: You embrace new technology with confidence and adapt to it effortlessly, showcasing your autonomy in managing digital programs and applying your skills with expertise. Your comfort level allows you to navigate complex tools and systems seamlessly.

Why You’ll Love It Here

• Be Part of Something Special: Contribute to a historical Canadian brand and help shape a culture that values teamwork, creativity, and customer service.
• Grow With Us: Enjoy opportunities to learn, lead, and advance your career while introducing the Simons family to the downtown Vancouver community.
• A Fun, Engaging Workplace: Join a team that believes in celebrating achievements and creating an enjoyable atmosphere where everyone feels valued.

Please Note the Following Expectations:

• Customer Service Focus: Experienced and enthusiastic about engaging with customers on the sales floor to provide outstanding service.
• Varying Hours: Open to a flexible schedule, including weekends and holidays, to accommodate operational demands.
• Training: Available to commute to West Vancouver’s Park Royal Simons location for training prior to store opening.

Please note that the typical hiring timeline for this position may be extended as we prepare for the opening of our new store in 2027. If you are selected, it may take 4 to 6 weeks before you are contacted.

Salary range for this position:

$89,000K - $140,000

The salary range provided is intended as a guideline and represents the anticipated hiring range for this position. The final salary offer will be determined based on factors such as relevant skills, qualifications, experience, and internal equity.

At Simons, people are at the heart of all that we do.

We pay special attention to the well‑being of our employees and their families, highlighting important moments that mark their journey, including service anniversaries and significant life milestones.

Creativity, community, and respect are an integral part of our DNA. We offer everyone the opportunity to build a career that’s suited to them, whether that’s at our stores, head office, or Campus in Quebec City. Proud to recognize our teams’ contributions, we provide competitive work conditions as well as a comprehensive and scalable range of benefits. We also promote flexibility and a welcoming, inclusive, and caring work environment, where everybody can reach their full potential.

Take this opportunity to join our dedicated team and make a difference at a company where people are the top priority.