Human Resources Director

La Maison Simons Inc.; Toronto; On-site; CAD 89,000 - 140,000; Full time

Benefits offered by this job

Health benefits

Wellness programs

Savings plans

Job summary

Simons is seeking a strategic Human Resources Director for its downtown Vancouver flagship. You will lead a high‑performing HR team, guide recruitment, training, and employee programs, and ensure a vibrant, inclusive workplace that supports superior customer service.

The role requires a strong business sense, cross‑functional coordination, and a hands‑on leadership style to deliver exceptional Simons experience in a fast‑paced retail environment.

Qualifications

• A bachelor's degree or equivalent is required for this role; bilingualism is an asset.
• Strong experience leading HR in fast-paced retail environments; ability to manage people and processes.
• Excellent planning, cross-functional leadership, and adaptability to drive performance.

Responsibilities

• Lead the full recruitment cycle to attract diverse talent and build a strong team.
• Oversee comprehensive training programs that enable employees to thrive and grow.
• Provide robust employee support with benefits, wellness programs and savings plans.

Skills

HR Leadership

Retail HR

Agile Leadership

People Management

Customer Service

Business Acumen

Tech Savvy

Education

Bachelor's degree

Tools

HR software

Data analytics tools

Job description

Simons was founded in 1840 by John Simons in Quebec City. Originally a dry goods store, the family company is known today for accessible and inspired fashion. It is committed to cultivating creativity and building meaningful relationships with its staff, partners, and clientele. The company cares about the environment and about the communities in which it does business. Simons is recognized as a fashion authority with an original shopping concept. Exclusive collections, emerging local and nationally recognized brands, and pieces by top designer names are all available under one roof in the store’s distinctive zones. Join the Simons Team as the Human Resources Director! Are you ready to embark on a new adventure and step into an exciting leadership role? Simons is thrilled and honoured to be making our long-awaited debut in downtown Vancouver at CF Pacific Centre Shopping Mall. Simons is committed to our legacy of retail excellence in Canada, and we are seeking a strategic HR Director to lead all human resources activities and promote a vibrant workplace in one of our largest flagship locations in a top-tier shopping destination. If you have a passion for leadership in retail and you thrive in a fast-paced environment, this is your chance to shine!

What You’ll Do

• Lead & Inspire: Build a high-performance team by navigating the management team’s development to enhance their leadership skills, drive customer engagement, and foster an innovative sense of purpose.
• Drive the Simons Experience: Set the bar high and show your team what success looks like in the downtown Vancouver, ensuring that all teams master the art of delivering the exceptional Simons service experience to every visitor.
• Identify & Empower talent: Lead the full recruitment cycle to engage with new, diverse, and skilled talent. You'll execute a comprehensive training experience that empowers employees to thrive. You will guide evaluations to help employee reach their full potential.
• Maximize Employee Support: Service all employees in providing support via tools and resources, including health benefits, wellness programs, and savings plans. You will be the go-to person for employee guidance, while also addressing and resolving any employee issues and conflicts that may arise.
• Embod: Embed inclusive practices and ensure a safe, comfortable, and compliant workplace.

What We’re Looking For

• HR Leadership Experience in Retail: You’ve worked in the HR field for 7-10 years and have experience managing both people and processes effectively, particularly in fast-paced, high-traffic retail environments.
• A bachelor's degree or equivalent is required for this role; bilingualism is an asset.
• Agile Leadership: With your aptitude for exceptional planning and adaptability, you excel at managing large cross-functional teams. Your autonomous and flexible style allows you to navigate challenges effectively while keeping team morale high.
• Peoples Specialist: You excel at connecting with people and fostering a positive workplace culture. You celebrate your employees with meaningful and creative recognition events and celebrations.
• Customer Service Passion: You know how to make Vancouver’s downtown diverse customers feel like part of the Simons family and ensure you create a strong sense of vision to inspire your teams to do the same!
• Strong Business and Financial Acumen: You understand the importance of analyzing performance reports, tracking metrics and using data to innovatively enhance processes and procedures. You pay attention to the fine details while implementing effective solutions to meet business targets.
• Technologically Advanced: You embrace new technology with excitement and adapt effortlessly, highlighting your capability to autonomously oversee HR systems and platforms. Your comfort level allows you to navigate complex tools and systems seamlessly.

Why You’ll Love It Here

• Be Part of Something Special: Contribute to a historical Canadian brand and help shape a culture that values teamwork, creativity, and customer service.
• Grow With Us: Enjoy opportunities to learn, lead, and advance your career while introducing the Simons family to the downtown Vancouver community.
• A Fun, Engaging Workplace: Join a team that believes in celebrating achievements and creating an enjoyable atmosphere where everyone feels valued.

Please Note the Following Expectations

• Sales Floor Presence & Service: Must maintain a consistent, active presence on the sales floor, engaging with customers and supporting the team to deliver outstanding service.
• Varying Hours: Open to a flexible schedule, including weekends and holidays, to accommodate operational demands.
• Training: Available to commute to West Vancouver’s Park Royal Simons location for training prior to store opening.
• Please note that the typical hiring timeline for this position may be extended as we prepare for the opening of our new store in 2027. If you are selected, it may take 4 to 6 weeks before you are contacted.

Salary range for this position: $89,000K - $140,000 The salary range provided is intended as a guideline and represents the anticipated hiring range for this position. The final salary offer will be determined based on factors such as relevant skills, qualifications, experience, and internal equity.

At Simons, people are at the heart of all that we do. We pay special attention to the well-being of our employees and their families, highlighting important moments that mark their journey, including service anniversaries and significant life milestones. Creativity, community, and respect are an integral part of our DNA. We offer everyone the opportunity to build a career that’s suited to them, whether that’s at our stores, head office, or Campus in Quebec City.

Proud to recognize our teams’ contributions, we provide competitive work conditions as well as a comprehensive and scalable range of benefits. We also promote flexibility and a welcoming, inclusive, and caring work environment, where everybody can reach their full potential. Take this opportunity to join our dedicated team and make a difference at a company where people are the top priority.

Simons was founded in 1840 by John Simons in Quebec City. Originally a dry goods store, the family company is known today for accessible and inspired fashion. It is committed to cultivating creativity and building meaningful relationships with its staff, partners, and clientele. The company cares about the environment and about the communities in which it does business. Creativity, community, and our employees' well-being are embedded in our DNA. Find a career that's right for you in one of our stores, at our head office, or at our Campus in Quebec City. At Simons, we care about our employees and their families. We believe that even small gestures can have a huge impact. We offer flexibility, as well as generous salaries and benefits to our team, all in a warm and welcoming environment. See all our benefits.