AR Analyst – Trade Collections

PepsiCo; Mississauga; On-site; CAD 50,000 - 70,000; Full time

Job summary

PepsiCo is seeking an AR Analyst - Trade Collections, responsible for managing customer account collections and ensuring compliance. The role includes negotiating payments and providing exceptional customer service, while working collaboratively with cross-functional teams. The ideal candidate will have experience in AR collections and a background in finance or economics.

Benefits

Competitive compensation and comprehensive benefits

Dynamic and inclusive culture

Opportunities for professional growth

Qualifications

• 1-2 years of AR collections/deductions resolution experience.
• Experience in dealing with various deductions.
• Ability to work in a team environment with minimal supervision.

Responsibilities

• Manages assigned accounts receivable portfolio of customers.
• Ensures consistent follow up through to resolution for all outstanding invoices.
• Builds strong partnerships with cross-functional teams.

Skills

Analytical skills

Communication

Collaboration

Reconciliation

Education

Diploma/degree in business related field of finance/economics

Tools

SAP

Microsoft Word

Microsoft Excel

Job description

Overview

The AR Analyst – Trade Collections is responsible for managing the collections and terms compliance for an assigned portfolio of customer accounts. This position requires the analyst to secure payments on past due customer accounts through follow up calls, promotion of Preauthorized debit or internet payments, successful negotiations, and/or escalation. The individual ensures an elevated level of customer service and customer loyalty by responding to customer inquiries and investigating unreconciled amounts with a sense of urgency.

What you can expect from us:

• Competitive compensation and comprehensive benefits designed to fit your unique needs
• A dynamic and inclusive culture that promotes you to bring your whole-self to work
• Inspiring positive change for people and the planet with sustainability goals
• A supportive team that will encourage your professional growth and development

Responsibilities

• Manages assigned accounts receivable portfolio of customers. Initiates follow up calls as required to support collections process.
• Meet core financial objectives including DCSO, bad debt and terms alignment for non-compliant customers.
• Ensures consistent follow up through to resolution for all outstanding invoices, invalid deductions, and credit balances in accordance with established timelines.
• Contribute to PBCs P & L by minimizing losses due to aged and unresolved receivables.
• Consult with Sales Representatives/MEM and customers for additional information.
• Educate customers on various payment/billing options available to expedite payments.
• Perform account reconciliations. Recover funds relating to invalid deductions.
• Participate in monthly portfolio risk reviews with Supervisor.
• Build strong partnerships with sales, drivers, and other cross functional teams to drive results.
• Partner with Cash, Collections, AR Customer Service, Pricing and Sales teams to investigate and resolve customer issues.
• Identify risk and escalate to leadership/sales to gain support on resolution or next steps.
• Support the team on reporting and administrative duties as assigned by the Supervisor.
• Participate in monthly staff meetings and one on one risk reviews and I&U’s

Qualifications

• 1-2 years with AR collections/deductions resolution experience in a computerized environment using web-based AR application, preferably SAP.
• Experience in dealing with pricing, short shipment, unauthorized product, and other deductions.
• Diploma/degree in business related field of finance/economics
• Excellent verbal and written communication skills
• Strong reconciliation and analytical skills
• Effectively collaborate with cross-functional teams
• Proficient Word and Excel skills
• Ability to work in a team environment with minimal supervision

Why work at PepsiCo

At PepsiCo, you’re invited to be a part of a global team of innovators who make, move,and sell these products—which are enjoyed by more than 1 billion people a day. A career at PepsiCo means working in a culture where everyone’s welcome. Here, you can dare to be yourself. No matter who you are or where you’re from, you can influence the people around you and the world at large. By showing up, you’ll have the opportunity to learn, develop and grow your skills for the future. Our supportive teams can fuel your professional goals to make a global impact on people and the planet. Join us. Dare for Better.

• 1-2 years with AR collections/deductions resolution experience in a computerized environment using web-based AR application, preferably SAP.
• Experience in dealing with pricing, short shipment, unauthorized product, and other deductions.
• Diploma/degree in business related field of finance/economics
• Excellent verbal and written communication skills
• Strong reconciliation and analytical skills
• Effectively collaborate with cross-functional teams
• Proficient Word and Excel skills
• Ability to work in a team environment with minimal supervision

Why work at PepsiCo

At PepsiCo, you’re invited to be a part of a global team of innovators who make, move,and sell these products—which are enjoyed by more than 1 billion people a day. A career at PepsiCo means working in a culture where everyone’s welcome. Here, you can dare to be yourself. No matter who you are or where you’re from, you can influence the people around you and the world at large. By showing up, you’ll have the opportunity to learn, develop and grow your skills for the future. Our supportive teams can fuel your professional goals to make a global impact on people and the planet. Join us. Dare for Better.

• Manages assigned accounts receivable portfolio of customers. Initiates follow up calls as required to support collections process.
• Meet core financial objectives including DCSO, bad debt and terms alignment for non-compliant customers.
• Ensures consistent follow up through to resolution for all outstanding invoices, invalid deductions, and credit balances in accordance with established timelines.
• Contribute to PBCs P & L by minimizing losses due to aged and unresolved receivables.
• Consult with Sales Representatives/MEM and customers for additional information.
• Educate customers on various payment/billing options available to expedite payments.
• Perform account reconciliations. Recover funds relating to invalid deductions.
• Participate in monthly portfolio risk reviews with Supervisor.
• Build strong partnerships with sales, drivers, and other cross functional teams to drive results.
• Partner with Cash, Collections, AR Customer Service, Pricing and Sales teams to investigate and resolve customer issues.
• Identify risk and escalate to leadership/sales to gain support on resolution or next steps.
• Support the team on reporting and administrative duties as assigned by the Supervisor.
• Participate in monthly staff meetings and one on one risk reviews and I&U’s