Aquatic Attendant

Ymca-of-Southern-Interior-Bc; Kelowna; On-site; CAD 25,000 - 26,000; Part time

Job summary

H2O Adventure + Fitness Centre in Kelowna is seeking an Aquatics Attendant to ensure the safe operation of the Flow Rider and Waterslides while delivering exceptional customer service and building positive member relationships.

You will monitor participant safety, support aquatics programming, and may assist with YMCA swim lessons. This part-time role offers varied hours and a community-focused environment that promotes healthy, active lifestyles.

Qualifications

• Current Standard First Aid with CPR-C.
• YMCA Canada Swim Instructor certification considered an asset.
• Lifesaving Society Swim Instructor certification considered an asset.
• National Lifeguard Certification, Pool Option, considered an asset.
• National Lifeguard Certification, Waterpark Option, considered an asset.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• A genuine commitment to safety, customer service, and community engagement.

Responsibilities

• Ensure the proper use and safety of members and guests on the Flow Rider and Waterslides.
• Demonstrate safe operating procedures and equipment use when required.
• Monitor participant compliance with facility rules and safety guidelines.
• Work collaboratively as part of the Aquatics staff and volunteer team.
• Create a safe, welcoming, and inclusive environment for all members and guests.
• Deliver exceptional customer service and build positive relationships with participants.
• Respond appropriately to incidents, emergencies, and safety concerns.
• Assist with YMCA swim lessons and aquatics programs as needed.
• Support the YMCA's mission, values, and commitment to community wellness.
• Maintain cleanliness and organization within designated program areas.

Skills

Communication skills

Teamwork

Safety conscious

Customer service oriented

Tools

YMCA Canada Swim Instructor certification

Lifesaving Society Swim Instructor certification

National Lifeguard Certification, Pool Option

National Lifeguard Certification, Waterpark Option

Job description

H2O Adventure + Fitness Centre
4075 Gordon Dr
Kelowna, BC V1W5J2, CAN

Description

Aquatics Attendants play an important role in ensuring the safe operation and proper use of the Flow Rider and Waterslides at H2O Adventure + Fitness Centre. This position provides exceptional customer service while monitoring participant safety, supporting aquatics programming, and fostering positive relationships with members and guests.

As part of the Aquatics team, you may also have opportunities to assist with YMCA swim lessons and support other aquatics programs as needed.

Quick Facts

• Compensation: $18.25 per hour
• Reporting to: Aquatics Leadership Team
• Location: H2O Adventure + Fitness Centre, Kelowna, BC
• Schedule: Part-Time, hours vary

Why This Role Matters

Aquatics Attendants help create a safe, welcoming, and enjoyable experience for every visitor to H2O Adventure + Fitness Centre. Through proactive supervision, excellent customer service, and a commitment to safety, you will contribute to a positive environment where individuals and families can build healthy, active lifestyles.

As part of a dynamic aquatics team, you will have opportunities to develop leadership, communication, and recreation skills while making a meaningful impact in your community.

What You Will Do

• Ensure the proper use and safety of members and guests on the Flow Rider and Waterslides.
• Demonstrate safe operating procedures and equipment use when required.
• Monitor participant compliance with facility rules and safety guidelines.
• Work collaboratively as part of the Aquatics staff and volunteer team.
• Create a safe, welcoming, and inclusive environment for all members and guests.
• Deliver exceptional customer service and build positive relationships with participants.
• Respond appropriately to incidents, emergencies, and safety concerns.
• Assist with YMCA swim lessons and aquatics programs as needed.
• Support the YMCA's mission, values, and commitment to community wellness.
• Maintain cleanliness and organization within designated program areas.

What You Bring

• Current Standard First Aid with CPR-C.
• YMCA Canada Swim Instructor certification considered an asset.
• Lifesaving Society Swim Instructor certification considered an asset.
• National Lifeguard Certification, Pool Option, considered an asset.
• National Lifeguard Certification, Waterpark Option, considered an asset.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• A genuine commitment to safety, customer service, and community engagement.

Who You Are

• Passionate about helping others and creating exceptional experiences.
• Friendly, approachable, and positive.
• Comfortable communicating with people of all ages and backgrounds.
• Reliable, responsible, and safety-focused.
• A collaborative team player who values inclusion and respect.
• Motivated to learn, grow, and contribute to a dynamic aquatics environment.

Why Join Us

• Gain valuable aquatics, recreation, and customer service experience.
• Work alongside an experienced and supportive aquatics team.
• Participate in a fun, energetic, and community-focused environment.
• Develop transferable leadership and communication skills.
• Make a meaningful impact on the health and well-being of individuals and families in our community.

Additional Requirements

As part of the YMCA's commitment to trust, safety, and equality, successful candidates will be required to:

• Provide three professional references (Employer, Supervisor, or Colleague).
• Provide a satisfactory Criminal Record Check with Vulnerable Sector Search issued within six months of the start date.
• Complete all required YMCA orientation and safety training.
• Adhere to YMCA policies, procedures, and child safeguarding practices.

The YMCA of Southern Interior BC is an equity employer and encourages applications from all individuals who may contribute to the diversity of our workplace. This includes persons with diverse abilities, persons of colour and ethnicity, Indigenous persons (First Nations, Métis, and Inuit), and people of all sexual orientations and genders.

Application Deadline:September 7th, 2026