Team Lead, Aquatics

YMCA of Greater Vancouver; Surrey; On-site; CAD 33,000 - 41,000; Full time

Benefits offered by this job

Competitive vacation and paid sick时间

Job summary

Tong Louie Family YMCA in Surrey BC is seeking an Aquatics Team Leader to provide on‑deck leadership during swim lessons, ensure participant safety, and deliver high‑quality, family‑focused programming.

You will report to the Aquatics Supervisor, coach instructors, monitor progress, maintain records, and coordinate daily lesson administration while remaining flexible to cover shifts as needed.

Qualifications

• Current Standard First Aid (valid within 2 years).
• CPR-C & AED certificate (valid within 1 year).
• Swim Instructor certification or equivalent.
• Current National Lifeguard (NL) pool option.
• Experience as a Lifeguard or Swimming Instructor.
• Advanced leadership courses are an asset.
• Demonstrated high level of customer service skills.
• 3 satisfactory references required.
• Criminal Record check with Vulnerable sector search issued no later than six months before start.

Responsibilities

• Provide visible, hands-on leadership on deck and in the water during swim lessons to ensure high-quality instruction, participant safety, and exceptional member experiences.
• Monitor participant progress and guide instructors to maintain program quality and consistency.
• Build positive relationships with participants, parents, and guardians by regular check-ins to gather feedback and enhance satisfaction.
• Maintain detailed records of observations, progress, and feedback for timely communication and follow-up.
• Support Aquatic Supervisors with swim lesson administration, including lesson binders, attendance tracking, and program documentation.
• Prepare and distribute daily lesson summaries to Team Leads, Shift Leads, Aquatic Supervisors, and Managers.
• Assist with waitlist management, participant enrollment updates, and maintaining accurate program information.
• Conduct and support swim skill evaluations to assess progression and recommend next steps.
• Provide mentorship and hands-on coaching to instructors, stepping into instructional roles when needed.
• Maintain shift coverage and safety supervision while delivering high-quality programs.

Skills

Leadership

Customer service

Mentoring

Communication

Education

Swim Instructor certification

National Lifeguard pool option

Job description

Location: Tong Louie Family YMCA (14988 57 Ave, Surrey BC)

Terms: Full-Time, Permanent

Shift: Shifts vary and include weekdays, evenings, and weekends

Start Date: As soon as possible

Salary: $26.08 per hour

Reports To: Supervisor, Aquatics

• Competitive vacation and paid sick time
• Free YMCA Gym Membership and/or Y@Home
• Eligibility for Extended Medical and Dental Benefits
• Training and Professional Development Opportunities
• Extensive Employee assistance program
• Reduced childcare rates and priority placement for YMCA Staff
• Be part of a charitable organization that positively impacts the community *Some benefits may vary based on region and employment terms

Nature & Scope

YMCA BC cares about raising healthy and resilient children, ensuring youth feel confident and supported and helping people feel healthy and connected to others in the community. We believe that everyone deserves to be healthy in spirit, mind and body. Our state- of-the-art centres of community offer a range of health, fitness, and aquatics programs for individuals and families.

The Aquatics Team Leader will report to the Aquatics Supervisor and work collaboratively with other members of the YMCA team to provide a safe and fun aquatics environment. The Team Leader is responsible for providing support and delivering family focused programming and services, as well as helping to monitor and support program quality.

Major Responsibilities

• Provide visible, hands‑on leadership on deck and in the water during swim lessons to ensure high- quality instruction, participant safety, and exceptional member experiences.
• Monitor participant progress and skill acquisition, providing guidance and support to instructors to maintain program quality and consistency.
• Build positive relationships with participants, parents, and guardians by regularly checking in to gather feedback, address concerns, and enhance overall satisfaction with the swim lesson program.
• Maintain detailed and accurate records of observations, participant progress, and member feedback to support timely communication and follow-up actions.
• Support Aquatic Supervisors with swim lesson administration, including maintaining lesson binders, attendance tracking, and program documentation.
• Prepare and distribute daily lesson support summaries to Team Leads, Shift Leads, Aquatic Supervisors, and Managers, ensuring clear communication of operational updates and participant needs.
• Assist with administrative functions such as waitlist management, participant enrollment updates, and maintaining accurate program information.
• Conduct and support swim skill evaluations to assess participant development and recommend appropriate program progression.
• Provide mentorship and hands‑on coaching to instructors, supporting challenging classes, developing staff skills, leading by example, and stepping into instructional roles when operationally required.
• Maintain flexibility by fulfilling swim instructor and lifeguard assignments, providing shift coverage as needed, and prioritizing safety supervision and quality program delivery to meet daily operational needs.

Qualifications

• Current Standard First Aid (valid within 2 years)
• CPR-C & AED certificate (valid within 1 year)
• Swim Instructor certification or equivalent
• Current National Lifeguard (NL) pool option
• Experience as a Lifeguard or Swimming Instructor
• Advanced leadership courses are an asset
• Demonstrated high level of customer service skills
• Successful candidate will be required to provide 3 satisfactory references
• Successful candidates will be required to provide a current and satisfactory Criminal Record check with a Vulnerable sector search issued no later than six (6) months preceding the start date.

About YMCA BC

By igniting belonging and championing health equity, YMCA BC strengthens the foundations of community. With over 3,000 employees and volunteers, YMCA BC serves 150,000 individuals of all ages, backgrounds and abilities across hundreds of service locations, from the Sunshine Coast to Fort St. John.

As a charity, YMCA BC promotes equitable access to healthier outcomes by providing vital programs and services to help address many of our communities' most pressing social issues, including health and wellness, affordable child care and camps, mental health, employment services and community health.

We believe there is potential inside all of us and envision vibrant, healthy and inclusive communities for all.

YMCA BC is firmly committed to equity, diversity, inclusion, and belonging (EDIB). By taking an intersectional approach to our programs and services, the YMCA is committed to creating spaces and experiences where everyone feels safe, welcome, and like they belong. Learn more at ymcabc.ca

Thank you for your interest and application.