AppOps Intern (Fraud)

interac; Toronto; Hybrid; CAD 28,000 - 40,000; Part time

Benefits offered by this job

Flexible hybrid work model

Downtown Toronto office near Union Stn

Interac learning bootcamp

Intern socials

Job summary

Interac invites you to join the AppOps Intern (Fraud) team in a hybrid Toronto setting, collaborating with developers, QA, and SRE engineers to gain hands-on experience with cloud-native systems. You’ll contribute to design, development, testing, deployment, and operational support in an agile squad.

The role emphasizes a strong learning curve in cloud, observability, and incident response, with a path to deepen DevOps practices and improve system resilience through practical tasks.

Qualifications

• You are currently enrolled in a university or college program in a relevant discipline such as Computer Science, Engineering, Information Technology, or related fields.

Responsibilities

• Support cloud-native application development and deployment (AWS), including CI/CD pipeline integration
• Build and maintain automated tests (functional, regression, and integration) to ensure system quality and reliability
• Assist with monitoring, alerting, and observability improvements (e.g., dashboards, metrics, logging)
• Participate in incident response and root cause analysis, helping to improve system stability and resilience

Skills

Computer Science

Engineering

Information Technology

Agile methodologies

DevOps concepts

Data analysis

Verbal communication

Time management

Team collaboration

Excel

Education

University program in CS/Engineering/IT

Tools

AWS

Azure

Kubernetes

Terraform

Ansible

ServiceNow

ITIL

Job description

Who We Are:

Every transaction matters. Every Canadian matters. At Interac, we protect both - driving trust, security, and inclusion, so our digital economy thrives.

Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day - across both digital and physical environments.

As the backbone of Canada's financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada's most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:

The AppOps Intern (Fraud) will collaborate closely with developers, QA, and AppOps/SRE engineers in an agile squad model, gaining hands-on experience with cloud-native systems (AWS), CI/CD pipelines, observability, and incident response workflows. They will have the opportunity to participate in the full software lifecycle - from design and development to testing, deployment, and operational support.

What You Will Do:

• Support cloud-native application development and deployment (AWS), including CI/CD pipeline integration
• Build and maintain automated tests (functional, regression, and integration) to ensure system quality and reliability
• Assist with monitoring, alerting, and observability improvements (e.g., dashboards, metrics, logging)
• Participate in incident response and root cause analysis, helping to improve system stability and resilience

What You Bring:

• You are currently enrolled in a university or college program in a relevant discipline, such as Computer Science, Engineering, Information Technology, or related fields
• Familiarity with software development lifecycle, Agile methodologies, and DevOps concepts
• A self-starter mindset with a drive for continuous learning and a desire to research and implement new solutions
• Solid verbal, written, and analytical communication skills. You can articulate your data analysis succinctly to different people
• Comfortable with learning and working effectively either independently or with groups across different functions and levels - you can understand what someone's goals are and translate them into actionable items
• A creative and adaptive problem-solver with a demonstrated track record of driving continuous improvement initiatives - you are known for being responsive to everyone's needs
• Understanding that success is in the details - you tend to notice things that others don't
• Proven time management and organization skills. You can prioritize and manage your time effectively to meet deadlines
• Good communication and collaboration skills
• Proficiency with Microsoft Excel, Microsoft Office, and presentation tools

Although not required, you have some familiarity or previous experience with the following:

• Azure or AWS or any other Cloud computing
• Containers or Virtual machines
• IAC (Infrastructure as Code) tools (Terraform, Ansible, Cloud Computing, Kubernetes)
• DevOps and ITIL (Information Technology Infrastructure Library) practices
• Best practices for IT service management
• Experience or Coursework in Agile frameworks/software delivery model (Scrum, Kanban)Agile software delivery model
• ServiceNow or similar CRM tool
• Interest in automation, process improvement, and technical release management

What We're Offering:

The hourly pay rate for this position is $25, and the internship term runs from January to April 2027. The exact amount will depend on factors such as skills, experience, and job-related knowledge. An internship opportunity at Interac also features:

• Flexible hybrid work model with monthly intern socials for better work-life balance
• Convenient downtown Toronto office located minutes away from Union Station
• Interac learning bootcamp designed to help you hit the ground running

Why Join Us?

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you're joining a purpose-driven organization that's shaping the future of digital finance in Canada. Here's what you can expect:

• Investing in the Future - Help us unlock digital prosperity for all Canadians.
• Innovative Thinking - Collaborate on products, practices, and platforms that redefine what's possible.
• Inclusive Culture - Be empowered to bring your whole self to work and realize your full potential.
• Inspiring Community - Work in an ecosystem where we lift each other up and rise together.
• Intentional Support - Enjoy flexible, supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety