Corporate Applications Intern

Interac Corp.; Toronto; Hybrid; CAD 29,000 - 40,000; Full time

Benefits offered by this job

Flexible hybrid work model

Downtown Toronto office near Union Stn

Interac learning bootcamp

Job summary

Interac Corp. is seeking a Corporate Applications Intern to support tool standardization and systems integration. You’ll work with Jira Cloud, Planview, Salesforce, and ServiceNow in an agile environment to automate and optimize processes.

The role offers a flexible hybrid work model, a downtown Toronto office, and an opportunity to learn with Interac’s Corporate Applications team through hands-on experience in IT systems and product delivery.

Qualifications

• Currently studying relevant fields with strong interest in IT systems
• Familiarity with product delivery and backend workflows
• Comfort with project management tools and cloud-based systems
• Proactive problem-solving and continuous improvement mindset

Responsibilities

• Facilitate daily syncs and team meetings; capture notes and actions
• Create, update, and organize Jira tickets
• Develop and maintain Confluence documentation and Jira project setup guides
• Support Jira Cloud standardization, reporting, and workflow
• Collaborate with IT, PM, and Agile Coaches to onboard and train users
• Document automated workflows and assist with testing integrations

Skills

Business Administration

Computer Science

Analytical thinking

Problem solving

Education

Pursuing BA/BS in Business or CS

Tools

Jira Cloud

Planview

Salesforce

ServiceNow

Job description

Who We Are:

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives. Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments. As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:

We are looking for a Corporate Applications Intern to join the Corporate Applications team and support critical initiatives around tool standardization and systems integration. This internship will provide hands-on experience with Jira Cloud, Planview, Salesforce and ServiceNow, offering you an opportunity to work on automation, integration, and process optimization in a collaborative, agile environment. This role is ideal for someone interested in IT systems, agile methodologies, and operational efficiency.

What You Will Do:

• Facilitate daily syncs and weekly team meetings, including taking live notes, capturing action items, and gathering updates for project tracking.
• Proactively reach out to stakeholders to collect information for shared resources such as the Common Corp Apps list.
• Create, update and organize Jira tickets based on meeting discussions and team input.
• Track deadlines and priorities across work items to support timely delivery and project success.
• Develop and maintain Confluence documentation, including guides on how to set up new Jira projects.
• Configure and standardize Jira Cloud usage across teams for consistent tracking, reporting, and workflow management.
• Document best practices for issue types, workflows, and board configurations to streamline adoption.
• Support the integration of Jira Cloud with Planview, AgilePlace, and ServiceNow for enhanced cross-functional visibility and collaboration.
• Collaborate with cross-functional teams (IT, Project Management, Agile Coaches) for smooth onboarding, user training, enabling feedback loops, and optimizing tool usage.
• Develop, maintain, and document automated workflows to improve efficiency and support user adoption through training sessions and clear guides.
• Participate in testing integrations and configurations, identifying and resolving inconsistencies or bugs.
• Monitor integrated tools to ensure reliability and proactively flag potential issues.
• Contribute to agile ceremonies to support backlog refinement, sprint planning, and retrospectives.

What You Bring:

• You are studying Business Administration, Computer Science, or a related area of study
• A familiarity and understanding of product delivery (how the backend of a product is built and works)
• Basic familiarity with project management tools with a strong interest to learn new IT software (Jira, Planview, and ServiceNow)
• Proficiency in the Microsoft Office Suite (Excel and PowerPoint preferred for data analysis and process documentation)
• Comfort with navigating and understanding software configurations and cloud-based systems.
• You are a proactive problem-solver with a track record of driving continuous improvement, using a creative and process-oriented approach to find pragmatic solutions
• You consider yourself a a self-starter who is passionate about excellence, about making an impact, and the opportunity to learn and grow with our team and the company
• You are able to work independently, work with ambiguity, to deliver outcomes.
• Driven to continuously improve, anticipating and responding to team needs, while thriving in a transforming environment and embracing opportunities for growth and implementation
• Keen understanding that success lies in the details, leveraging critical thinking and precision in handling data, configuring tools, and documenting processes to ensure accuracy and prevent errors.
• Strong written and verbal skills for effectively communicating with cross-functional teams, ensuring clarity in instructions and feedback.

Although not required, you have some familiarity or previous experience with the following:

• Experience with Jira, Planview or ServiceNow
• Basic knowledge of cloud-based tools (Confluence, SharePoint, or another documentation tool)
• Familiarity with scripting languages (e.g., Python or JavaScript) or automation tools (like Power Automate)
• Basic knowledge of agile frameworks (Scrum or Kanban) or interest in working in Agile
• Any experience with data integration concepts, API usage, or data flow between systems
• Familiarity with basic project management concepts or tools
• Any data integration or workflow automation tools (Zapier, Power Automate, or MuleSoft)
• Exposure to cross-team collaboration, working in customer service, tech support, troubleshooting or end user training

What We’re Offering:

The hourly pay rate for this position is $25, and the internship term runs from January to April 2027. The exact amount will depend on factors such as skills, experience, and job-related knowledge.

• Flexible hybrid work model with monthly intern socials for better work-life balance
• Convenient downtown Toronto office located minutes away from Union Station
• Interac learning bootcamp designed to help you hit the ground running

Why Join Us?

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you're joining a purpose-driven organization that's shaping the future of digital finance in Canada.

• Investing in the Future – Help us unlock digital prosperity for all Canadians.
• Innovative Thinking – Collaborate on products, practices, and platforms that redefine what's possible.
• Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.
• Inspiring Community – Work in an ecosystem where we lift each other up and rise together.
• Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.

• Canadian Criminal Credit Check
• Canadian ID Cross-Check
• Public Safety Verification
• 5-year Employment Verification
• Education Verification
• Credit Check
• Social Media Check

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That's why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process, please contact us at [e-mail]. We will work with you to meet your needs.

About Interac Corp.

Interac empowers Canadians to transact digitally with confidence by providing payment and value exchange services. In helping to develop the future of money and data in Canada, security is the core of everything we do. We help keep Canadian customers safe and secure when transacting. With nearly 300 financial institutions connected to our network, Canadians choose Interac products over 20 million times a day on average to exchange money. Interac champions workplace culture, community, and corporate citizenship. We are proud to be one of Canada’s leading and most trusted financial brands. Interac Corp. only posts jobs on this careers site and verified corporate channels. We will never ask for payment or personal financial information.