Appointment Coordinator: Growth Path to Service Advisor

Go Auto; Surrey; On-site; CAD 38,000 - 48,000; Full time

Benefits offered by this job

Hands-On Growth

Employee Investment Program

Time off that Counts

Health and Dental

Career Path Built for You

Job summary

Dams Ford Lincoln in Surrey, BC is seeking an experienced Appointment Coordinator to join our team. This role focuses on efficiently scheduling appointments, confirming details, and maintaining a high level of guest service as part of our service department.

You will check recalls, advise on warranty coverage, coordinate with the parts department, and handle payments, ensuring a smooth and professional guest experience in our dealership environment.

Qualifications

• Experience in customer service roles.
• Strong written and verbal communication.
• Excellent multitasking and attention to detail.
• Comfort with office technology and software.

Responsibilities

• Schedule appointments and confirmations.
• Check recalls and advise on warranty coverage.
• Answer calls and emails promptly and professionally.
• Coordinate with the parts department to ensure a seamless service experience.
• Process payments according to dealership guidelines.

Skills

Customer service

Communication

Organization

Tech-savvy

Job description

Dams Ford Lincoln in Surrey, BC is seeking an experienced Appointment Coordinator to join our team. This role focuses on efficiently scheduling appointments, confirming details, and maintaining a high level of guest service as part of our service department.

You will check recalls, advise on warranty coverage, coordinate with the parts department, and handle payments, ensuring a smooth and professional guest experience in our dealership environment.