Application Training Specialist — 12-Month Contract

PCL; Edmonton; Hybrid; CAD 55,000 - 85,000; Full time

Job summary

PCL Constructors Inc. is seeking an Application Trainer to deliver learning programs and adoption initiatives that maximize the value of business technology solutions across districts and end users in Edmonton, Alberta.

The role focuses on designing and delivering instructor-led trainings, workshops, and e-learning content, building relationships with product champions, and continuously improving curricula to support successful solution adoption and user uptake.

Qualifications

• Postsecondary diploma or degree in Business, Education, Adult Learning, Information Technology, Construction Management, or a related field.
• 2+ years of experience delivering training, facilitating workshops, or supporting technology adoption initiatives.
• Strong facilitation, presentation, and communication skills with diverse audiences.
• Ability to develop instructor-led, virtual, and self-paced learning materials.
• Ability to build and maintain effective relationships with product champions, stakeholders, project teams, and end users.
• Knowledge of adult learning principles, instructional design, change enablement, and learning management systems.
• Demonstrated commitment to continuous learning and ability to quickly acquire new business processes and technologies.
• Experience supporting software implementations, rollouts, or product adoption initiatives.
• Ability to gather, analyze, and communicate user feedback and adoption insights.
• Familiarity with Azure DevOps or similar work-tracking system.

Responsibilities

• Deliver instructor-led training, workshops, demonstrations, and adoption sessions for a suite of products.
• Build relationships with district product champions, project teams, and end users.
• Design, develop, and continuously improve training curricula, e-learning content, and resources.
• Prepare training environments, datasets, presentations, and supporting materials.
• Measure training effectiveness and improve learning outcomes.
• Sustain a network of district product champions to promote best practices.
• Execute communication and engagement activities that drive adoption.
• Support rollouts and adoption initiatives through training and stakeholder engagement.
• Provide consultative support and coaching to district product champions, project teams, and end users.
• Collect, analyze, and communicate user feedback and adoption insights.
• Monitor adoption metrics and identify opportunities to increase product utilization.
• Document business needs, process gaps, and adoption challenges.
• Partner with product and delivery teams on adoption-related priorities and enhancements.
• Research industry trends and learning best practices to improve enablement strategies.
• Champion continuous improvement, customer success, and solution adoption.

Skills

Facilitation

Presentation

Communication

Learning materials

Stakeholder engagement

Change enablement

Training delivery

Learning needs analysis

Education

Postsecondary diploma or degree in Business, Education, Adult Learning, IT, Construction Management, or related field

Tools

Azure DevOps

Job description

PCL Constructors Inc. is seeking an Application Trainer to deliver learning programs and adoption initiatives that maximize the value of business technology solutions across districts and end users in Edmonton, Alberta.

The role focuses on designing and delivering instructor-led trainings, workshops, and e-learning content, building relationships with product champions, and continuously improving curricula to support successful solution adoption and user uptake.