Application Support Specialist Senior

2iResourcing; Ontario; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

An established industry player seeks an Application Support Specialist Senior to provide vital support in logistics and asset management. In this hybrid role, you will collaborate with various teams to ensure smooth operations and effective problem resolution. Your expertise in scheduling and communication will be essential in explaining complex concepts to team members with limited knowledge. This position offers a unique opportunity to contribute to significant projects within a dynamic environment, allowing you to make a meaningful impact while growing your professional skills.

Qualifications

• Experience working in a team environment.
• Ability to explain complex ideas to those with limited knowledge.

Responsibilities

• Provide ongoing support between Technical, Logistics, and Asset Management.
• Assist with coordination of asset deployment in the field.

Skills

Scheduling skills

Communication skills

Problem-solving skills

Critical thinking skills

Interpersonal skills

Tools

Common computer software

Job description

RQ04303 - Application Support Specialist Senior

Client: Ministry of Children, Community and Social Services

Period: 12 Months

Start Date: 2022-12-01

End Date: 2023-12-05

Location: Toronto

Working Hrs.: 7.25 Hrs. / day

The assignment type is: Hybrid for now but it could change at some point.

NOTE: This position is currently listed as "Onsite"; however, the assignment under this request will provisionally be "Hybrid, working 7.25 hours per calendar day, sometime between 8:00-5:00 PM (excluding lunch breaks) Monday to Friday inclusive, unless otherwise identified. These conditions are subject to change as the OPS reflects on its current situation. During the duration of the assignment, you will be under the discretion of the Hiring Manager's requirements for the Project you are assigned to.

Responsibilities: This position is required to provide ongoing support between Technical, Logistics, and Asset Management positions and assist with coordination of deployment of assets in the field, triage & track issues.

Must Haves:

1. Scheduling skills.
2. Ability to explain complex ideas to those with limited program area (logistics) knowledge.
3. Any area or industry experience will work in supply chain.

Criteria Ratings (MUST TOTAL 100):

Business Analysis/Interpersonal Skills: 40 points

1. Listening ability and patience.
2. Experience working in a team environment.
3. Writing skills, communication skills.

Technical Skills: 35 points

1. Common computer software proficiency and operating systems.
2. Critical thinking skills.
3. Scheduling skills.
4. Flexibility.
5. Problem-solving skills to quickly and effectively resolve issues.

Communication Skills: 25 points

1. Oral and written communication skills, interpersonal and teamwork skills.
2. Ability to explain complex ideas to those with limited program area (logistics) knowledge.