Application support Analyst

RBC; Vancouver; On-site; CAD 75,000 - 95,000; Full time

Job summary

Join a leading financial institution as an Application Support Analyst, where you'll manage and optimize high-performing applications. Collaborate with various departments to deliver innovative IT solutions while enjoying a supportive and inclusive workplace culture.

Benefits

Comprehensive Total Rewards Program

Flexible work/life balance options

World-class training program

Qualifications

• 3+ years of experience administering Apache Solr in a production environment.
• 2+ years of experience with Lucidworks Fusion.

Responsibilities

• Install, configure, and maintain Lucidworks Fusion and Apache Solr.
• Monitor system performance and identify bottlenecks.
• Optimize Solr configuration and indexing processes.

Skills

Troubleshooting

Problem Solving

Communication

Tools

Apache Solr

Lucidworks Fusion

Kubernetes

AWS

Azure

GCP

Bash

Python

Job description

Join to apply for the Application Support Analyst role at RBC.

Get AI-powered advice on this job and more exclusive features.

Job Summary

Are you a talented, creative, and results-driven professional who thrives on delivering high-performing applications? Come join us!

Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients include Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking, and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration.

Job Description

WHAT WILL YOU DO?

• Install, configure, and maintain Lucidworks Fusion and Apache Solr instances across different environments (development, testing, production) deployed in a Kubernetes environment.
• Set up and manage Solr collections, shards, and replicas.
• Monitor system performance and identify bottlenecks.
• Optimize Solr configuration and indexing processes for maximum efficiency.
• Implement caching strategies to improve search response times.
• Troubleshoot performance issues and implement solutions.
• Experience deploying and managing Fusion/Solr in cloud environments (AWS, Azure, or GCP).

WHAT DO YOU NEED TO SUCCEED?

Must have:

• 3+ years of experience administering Apache Solr in a production environment.
• 2+ years of experience with Lucidworks Fusion.
• Strong understanding of Linux operating systems.
• Experience working with Kubernetes stacks.
• Experience with scripting languages like Bash or Python.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills.

Nice-to-have:

• Experience with cloud platforms (AWS, Azure, GCP).
• Knowledge of DevOps practices and tools (e.g., CI/CD, Ansible).
• Experience with containerization technologies (Docker, Kubernetes).
• Familiarity with Java development.
• Experience with monitoring tools (e.g., Prometheus, Grafana).

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• A world-class training program in financial services.
• Flexible work/life balance options.
• Opportunities to do challenging work.

Job Skills

Computer Operations, Customer Service, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, Standard Operating Procedure (SOP), System and Console Operations, System Applications, Systems Software.

Additional Job Details

Address: 410 GEORGIA ST W, FLOOR 3: VANCOUVER

City: VANCOUVER

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-05-16

Application Deadline: 2025-05-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace with diverse perspectives is core to our continued growth. We foster a workplace where employees feel supported to perform at their best, collaborate effectively, drive innovation, and grow professionally. RBC is committed to policies and programs that promote respect, belonging, and opportunity for all.

Join our Talent Community

Stay informed about career opportunities at RBC. Sign up for updates on our latest jobs, tips, and recruitment events.

Expand your limits and create a new future at RBC. Learn more at jobs.rbc.com.