Application & Infrastructure Analyst I - Information Auditor II, Record Systems Compliance & Su[...]

City of Edmonton; Edmonton; On-site; CAD 96,000 - 121,000; Full time

Job summary

Edmonton Police Service is seeking two Permanent Information Auditor II and one Temporary Information Auditor II to ensure the integrity of records within RMS and DEMS, manage confidential files, and correct data anomalies. You will collaborate with BAs and Developers on testing and data correction routines.

Ideal candidates have a degree or diploma in a related field, strong analytical abilities, and extensive knowledge of RMS/Axon DEMS, CPIC and CAD.

Qualifications

• Degree or Diploma in a related discipline with 1–2 years of experience
• Advanced ability with Niche RMS and Axon DEMS
• Working knowledge of CPIC, ORCA, POSSE, JOIN, MOVES, Mugshot, Vital Statistics, CAD
• Familiarity with FOIPP legislation and Canadian law
• Strong data quality understanding and ability to manage confidential information
• Excellent communication, organization and training capabilities

Responsibilities

• Support EPS users in entering, querying, or managing RMS/DEMS data
• Manage ACL access to confidential files in RMS/DEMS
• Investigate and correct information errors in RMS/DEMS
• Participate in UAT with Business Analysts and Developers
• Develop and deliver training materials on RMS applications
• Act as SME for RMS and related applications
• Provide 24/7 on-call support on a rotational basis

Skills

Analytical skills

Attention to detail

Excellent communication

Training abilities

Interpersonal skills

Education

Degree in a related discipline

Post-secondary diploma in related discipline

1 year related certificate

Tools

Niche RMS

Axon DEMS

CPIC

ORCA

POSSE

JOIN

MOVES

Mugshot

Vital Statistics

CAD

Job description

**This posting is for two (2) Permanent, Full-Time positions and one (1) Temporary, Full-Time position that may continue until September 30, 2026 (with a possibility of extension)**

The Edmonton Police Service requires two (2) Permanent and one (1) Temporary Information Auditor II to fulfil a critical role in the Record Systems Compliance & Support Unit. This position is primarily responsible for ensuring the integrity of records contained within the RMS and DEMS, managing confidential records, and identifying and correcting information anomalies. The successful candidate must be self-motivated, well organised, highly analytical, and possess excellent interpersonal skills. The responsibilities of this position include:

• Provide support for all levels of EPS users who require assistance entering, querying, or managing data within the RMS and DEMS
• Administer access to confidential files by managing the Access Control List (ACL) within the RMS and DEMS
• Address information errors in the RMS and DEMS by investigating, analyzing, and correcting issues.
• Work with Business Analysts and Developers to perform User Acceptance Testing for changes made to the RMS.
• Consult with and advise IT professionals in the creation of data correction routines.
• Lead in-person training sessions to users and peers on various EPS systems and processes.
• Identify and document data quality issues.
• Develop, maintain, and present training materials on the various RMS related applications.
• Act as subject matter expert (SME) regarding the RMS, DEMS and related applications.
• On a rotational basis, provide 24/7 support for critical issues.

Qualifications

• Degree in a related discipline and 1 year of relevant experience OR Post Secondary diploma in a related dicipline and 2 years relevant experience OR 1 year related certificate* and 4 years relevant experience.
• Advanced ability in understanding and usage of Niche RMS and Axon DEMS.
• Working knowledge of other police applications/databases including CPIC, ORCA, POSSE, JOIN, MOVES, Mugshot, Vital Statistics and Computer Aided Dispatch (CAD).
• Awareness of FOIPP Legislation, the Criminal Code of Canada, Provincial Statutes and City Bylaws.
• Thorough knowledge of the business processes used within the EPS and strong understanding of data quality, data usages, and implications of poor data.
• High attention to detail and ability to foresee impacts of decisions.
• Proven ability to adapt in order to manage changing priorities, complex information, and issues in a timely manner.
• Strong analytical skills paired with sound judgement.
• Excellent verbal and written communication skills.
• Strong organizational and customer service skills.
• Ability to coach, mentor, orient and train new staff.
• Ability to critically analyze issues to make decisions, recommend viable and effective solutions and summarize and manage information.

Hours of Work

40 hours per week. Staff will be on a rotational schedule with morning shifts (0600-1600), afternoon shifts (1100-2100) and weekend shifts (0700-1700). Staff will also have rotational on-call responsibilities.

Salary Range

21B, Salary Grade: 044, $46.160- $58.166 (Hourly), $3,692.80 - $4,653.30 (Biweekly), $96,382.08 - $121,450.61 (Annually).

The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.

General

• The City of Edmonton thanks applicants for their interest in this opportunity. Candidates considered for the position will be contacted.
• We are an equal opportunity employer. We welcome diversity and encourage applications from all qualified individuals.
• Please note that the option to work remotely is not available at this time.
• Applicants may be tested.
• As part of your pre-hire screening, you will be required to complete an Enhanced Security Clearance. Should you accept employment with the Edmonton Police Service you acknowledge and agree to participate in future Enhanced Security Re-Clearances at schedule intervals or in any other circumstances, exigent or otherwise as required by Human Resources Division.

Applicants who have completed post secondary education outside of Canada are encouraged to obtain an assessment of their credentials through the International Qualifications Assessment Services (IQAS) (https://alberta.ca/international-qualifications-assessment.aspx) or another recognized Canadian credential evaluation service. For a list of designated evaluators, please visit the Alliance of Credential Evaluation Service of Canada (https://canalliance.org/en/default.html). Including an IQAS certificate or other credential assessment certificate from a recognized Canadian credential evaluation service with your application is recommended to support the evaluation of the applicant’s educational qualifications.

The Province of Alberta is a party to the Federal Agreement on Internal Trade, the Trade, Investment and Labour Mobility with British Columbia and the New West Partnership Trade Agreement with British Columbia and Saskatchewan. All of these agreements promote labour mobility between the Provinces. Applicants may obtain information regarding recognition of extra provincial credentials at www.newwestpartnershiptrade.ca.

Edmonton rests in the heart of treaty six territory in Alberta and the homelands of the Metis Nation.

HR Technician: KJ