Systems Coordinator

Government of Alberta; Edmonton; Hybrid; CAD 67,000 - 88,000; Full time

Benefits offered by this job

Positive workplace culture

Work-life balance

Job summary

The Alberta Training Academy in Edmonton is seeking a Systems Coordinator to maintain and enhance learning and training systems, including the learning management system and related platforms. You will report to the Manager, Business Services and Support and work independently or with the team to deliver effective business solutions.

The role requires a university degree, strong analytical skills, and the ability to write documentation, train users, and provide solid customer service.

Qualifications

• A university degree in a related field (e.g. Business Administration, Information Technology, Computer Science/Application or in a related field).
• Applications without a cover letter explaining how your experience relates to the position will not be considered.
• Equivalency: 1 year of education for 1 year of experience; or 1 year of experience for 1 year of education.

Responsibilities

• Ensuring applications and programs are appropriately maintained and enhanced.
• Writing and updating system documentation, procedures and support materials.
• Preparing and providing training to users.

Skills

Systems administration

User training

Customer service

System testing

Education

Bachelor's degree in related field

Tools

Learning management system

Student property management system

Video streaming platform

Training resource management system

Learning content management system

Inventory management

Job description

Job Information

• Job Title: Systems Coordinator
• Job Requisition ID: 86901
• Ministry: Public Safety and Emergency Services
• Location: Edmonton
• Full or Part-Time: Full Time
• Hours of Work: 36.25 hours per week
• Permanent/Temporary/Wage: Temporary – 12 months
• Scope: Open Competition
• Closing Date: September 04, 2026
• Classification: Program Services 2
• Salary: $2,562.61 to $3,361.54 bi-weekly ($66,884 – $87,736/year)

The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career opportunities.

The Ministry of Public Safety and Emergency Services has significant oversight and involvement in the public security and emergency services through its various divisions and operations. The department is responsible for the administration of law enforcement, correctional services, policing and police oversight and public safety. The Ministry supports crime prevention and restorative justice programs, as well as programs and services to support victims of crime, including those affected by domestic violence and human trafficking. The Ministry also coordinates large scale emergency and disaster prevention, mitigation, preparedness, response and recovery programs and initiatives.

For further information, visit the ministry website at: https://www.alberta.ca/minister-of-public-safety-and-emergency-services.aspx

The Training Academy is looking for an agile, self-motivated, and self-supported learner to join our team as a Systems Coordinator.

The Training Academy (TA) promotes excellence in training and instructor development by establishing training standards, and in partnership with stakeholders, facilitating the delivery of induction programs and other courses for peace officers in Alberta.

Reporting to the Manager, Business Services and Support, your exceptional communication, organizational and analytical skills will assist in delivering effective business solutions.

• Ensuring applications and programs are appropriately maintained and enhanced.
• Writing and updating system documentation, procedures and support materials.
• Preparing and providing training to users.

These responsibilities require an energetic approach in seeing tasks through to completion, to ensure quality services are delivered with positive business results.

Your ability to manage multiple tasks will assist you in handling shifting priorities. Your critical thinking, troubleshooting, problem solving, systems thinking, communication and facilitation skills are essential for success in this position.

Working independently and within a team, the systems Coordinator will be involved in an assortment of technologies consisting of:

• Learning management system.
• Student property management system (scheduling dorm accommodations).
• Video streaming platform.
• Future focused systems may include training resource management system, learning content management system, inventory management.

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

Systems Thinking: Considers the inter-relationships among different aspects of an approach including how they relate to other programs or areas.

Develop Networks: Makes working with a wide range of parties an imperative.

Drive for Results: Takes and delegates responsibility for outcomes.

Build Collaborative Environments: Collaborates across functional areas and proactively addresses conflict.

Agility: Identifies and manages required change and the associated risks.

Qualifications

Required:

• A university degree in a related field (e.g. Business Administration, Information Technology, Computer Science/Application or in a related field).
• Applications without a cover letter explaining how your experience relates to the position will not be considered.

Preferences will be given with experience in related fields:

• Systems administration.
• Preparing and providing training to users.
• Providing direct customer service to clients.
• System testing.

Equivalency:

• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education.

Work Location:

Alberta Training Academy, 1568 Hector Rd. NW, Edmonton, AB.

Hours of work are 36.25 per week.

Final candidates will be required to undergo screening.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate.

Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what we have to offer:

• Positive workplace culture and work-life balance.

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Tetyana Adamyk at [e-mail].