Applicant Processing Coordinator - Undergraduate and Professional Programs

Ontario University Athletics; Guelph; On-site; CAD 42,000 - 62,000; Full time

Job summary

University of Guelph is seeking an Applicant Processing Coordinator for Undergraduate and Professional Programs to support the progression of applications from submission to admission decision.

The role handles documents, files, and communications across diverse undergraduate streams, including transfer and special programs.

Qualifications

• Two year community college diploma.
• 18 months of related experience.
• This position requires in-person work at the University of Guelph.

Responsibilities

• Process undergraduate and professional program applications through OUAC and other admission pathways.
• Manage applicant files across multiple admission streams and communicate with applicants and stakeholders.
• Provide guidance to prospective students, front-line service, training support, and assist with recruitment events.

Education

Two year community college diploma

Job description

Applicant Processing Coordinator - Undergraduate and Professional Programs

Location: Guelph, ON, CA, N1G 2W1

Primary Category Page: Staff and Management

Division: Office of Registrarial Services

Requisition ID: 2942

Department: Admission Services
Position covered by the Collective Agreement with USW Local 4120

Temporary full-time from10/05/2026to09/03/2027

Number of Positions: 2

Employee Type: Temporary
Position Number:10928588

Duties and Responsibilities

The Applicant Processing Coordinator–Undergraduate and Professional Programs (APC-UPP) is responsible for supporting the accurate and efficient progression of applications received through the Ontario Universities’ Application Centre (OUAC) and other admission pathways, from initial application through to admission decision. The incumbent processes application documents and manages applicant files for a broad range of undergraduate admission streams, including transfer, internal, out-of-province, School of Continuing Studies pathways, visiting students, mature, and other specialized applicant groups, as well as professional program admission streams administered by Admission Services. Reporting to the Manager, Applicant Processing and Secondary School Student Advisor, and working closely with Admission Counsellors, the Assistant Registrar–Admission Services, and other Admission Services staff, the incumbent ensures applicant files are managed accurately, efficiently, and in accordance with established admission policies, procedures, and timelines.

In addition to applicant processing responsibilities, the incumbent provides guidance and support to prospective students and applications, admission stakeholders, front-line communications, assists with training and day-to-day support of work-study, contributes to reporting and continuous improvement initiatives, and assists with annual recruitment events and operational priorities within Admission Services.The successful candidate will be able to explain admission requirements, application procedures, deadlines, outstanding documents, offer conditions, and next steps with tact, diplomacy, and sound judgement. They must be comfortable responding to sensitive, complex, or emotionally charged inquiries while applying University policies and requirements consistently and fairly.

Requirements

This position requires in-person work at the University of Guelph. The successful candidate must be available to work on site as required to support applicant processing, front-line service, team collaboration, training, recruitment events, and operational needs. Some evening or weekend work may be required during peak periods or for major admission and recruitment-related events.

Two year community college diploma.

18 months of related experience.

*Tentative evaluation; subject to final review.

At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution.

Posting Date:09/21/2026
Closing Date:09/28/2026