Apple Engineer

Insight Global; Vancouver; On-site; CAD 90,000 - 140,000; Full time

Job summary

lululemon seeks an Apple Infrastructure Engineer to advance enterprise mobility and cloud infrastructure across a global environment. You’ll own device lifecycle and security, implement zero-touch deployments, and collaborate with cross-functional teams to deliver reliable guest experiences.

This role emphasizes automation, documentation, and mentorship of junior colleagues. Applicants should demonstrate 3+ years in MAC/iOS device management, Jamf Pro expertise, Entra ID/M365 proficiency, and

Qualifications

• Has 3+ years of relevant experience with Enterprise Mobility Management (macOS and iOS/iPadOS)
• Device management experience
• Expertise in configuring and managing device lifecycle processes in Jamf Pro.
• Experience with Entra ID and Microsoft 365 services, including deployment and configuration.
• Proficiency in using Jamf Pro to deploy software, manage configurations, and optimize user experience.
• Experience with Bash, PowerShell, and Graph API scripting to create and maintain custom automation scripts.
• Maintaining scripts using version control.
• Experience in deploying security policies, upgrading macOS/iOS/iPadOS, and managing security vulnerability updates.
• Familiarity with Jamf Configuration Profiles, Smart Groups, and reporting/analytics to optimize device management.
• Strong knowledge of Entra ID, Microsoft Security, and endpoint security practices.

Responsibilities

• Act as a Subject Matter Expert for macOS/iOS/iPadOS endpoint management and ensure a seamless user experience.
• Develop and maintain device lifecycle processes including zero-touch deployments, policy creation, configuration profiles, OS updates, and app packaging.
• Provide production support for endpoint management across a large distributed environment.
• Automate processes and document operational procedures to increase efficiency and transparency.
• Research, design, and implement new technologies to improve end-user and business experience.
• Collaborate cross-functionally with technical and non-technical teams to align on objectives and deliver results.
• Mentor junior team members and guide them through system complexities.
• Engage with Product Owners, Project Managers, Scrum Masters, and other stakeholders to ensure scope and requirements.

Skills

Enterprise Mobility Management

Device lifecycle management

Automation scripting

Security policy deployment

Tools

Jamf Pro

Entra ID

Microsoft 365

Jamf Configuration Profiles

Graph API

Bash

PowerShell

Job description

Job Description

The Enterprise Mobility and Cloud Infrastructure team is a world-class delivery group that builds and maintains the underpinnings of lululemon’s technology environment. We are multiple product and platform teams that share a passion for continuous and high-quality delivery and work closely with our internal teams and our business partners. With these business and technology partners we co-create a powerful roadmap to deliver amazing experiences to our guests with innovation, value and reliability.

A day in the life:

• As an Apple Infrastructure Engineer, you’ll work collaboratively across diverse teams, while also independently contributing to the following key responsibilities:
• Device Management Expertise: Act as a Subject Matter Expert (SME) for macOS/iOS/iPadOS endpoint management, helping ensure a seamless user experience.
• Lifecyle Management: Develop and maintain device lifecycle processes such as:
  • Zero-touch deployments
  • Policy creation
  • Configuration profile development
  • OS updates
  • Application packaging and management
  • Endpoint security
• Production Support: Provide ongoing support for endpoint management across a large, geographical distributed environment.
• Automation & Documentation: Automate processes and document operational procedures to increase efficiency and transparency.
• Continuous Improvement: Research, design, and implement new technologies and solutions to improve the end‑user and business experience.
• Collaboration: Work cross-functionally with other technical and non-technical teams to align on objectives and deliver results.
• Leadership & Mentorship: Actively participate in mentoring junior team members guiding them through the complexities of our systems.
• Stakeholder Engagement: Partner closely with Product Owners, Project Managers, Scrum Master, and other key stakeholders to ensure project scope and technical requirements are met.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• Has 3+ years of relevant experience with Enterprise Mobility Management (macOS and iOS/iPadOS)
• Device management experience
  • Expertise in configuring and managing device lifecycle processes in Jamf Pro.
  • Experience with Entra ID and Microsoft 365 services, including deployment and configuration.
  • Proficiency in using Jamf Pro to deploy software, manage configurations, and optimize user experience.
• Experience with Bash, PowerShell, and Graph API scripting to create and maintain custom automation scripts.
  • Maintaining scripts using version control.
• Experience in deploying security policies, upgrading macOS/iOS/iPadOS, and managing security vulnerability updates.
  • Familiarity with Jamf Configuration Profiles, Smart Groups, and reporting/analytics to optimize device management.
• Strong knowledge of Entra ID, Microsoft Security, and endpoint security practices.