Apparel Sales Associate - Customer-First

Roots; Vancouver; On-site; CAD 21,000 - 30,000; Part time

Job summary

Roots is seeking a Sales Associate in Vancouver to deliver exceptional service and build lasting relationships with customers. You will promote our values and help develop customers for life, while maintaining store standards and presenting merchandise to最佳效果.

You will work with the team to resolve issues promptly, handle POS transactions, replenish stock, and keep the store visually appealing and aligned with Roots standards.

Qualifications

• Retail experience preferably in apparel.
• Demonstrated ability to develop relationships with customers.
• Experience with understanding retail operation concepts such as maintaining to store standards, cash handling, and merchandise presentation.
• Self-starter and uses good judgment in all situations.
• Excellent presentation skills in a retail environment.
• Upbeat, optimistic, passionate and friendly.
• Ability to understand the needs of the customer
• Ability to build buy-in to an idea, a decision, an action, a product, or a service.

Responsibilities

• Display a “customer comes first” attitude. Ensuring that customer loyalty is built and maintained.
• Resolving customer issues effectively at store level in a timely and positive manner.
• Be a team player and contribute to the stores’ success.
• Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
• Keep current on our product and service updates.
• Ensure store is visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays.

Skills

Retail experience

Relationship building

Cash handling

Presentation skills

Self-starter

Positive attitude

Customer needs

Buy-in

Job description

Roots is seeking a Sales Associate in Vancouver to deliver exceptional service and build lasting relationships with customers. You will promote our values and help develop customers for life, while maintaining store standards and presenting merchandise to最佳效果.

You will work with the team to resolve issues promptly, handle POS transactions, replenish stock, and keep the store visually appealing and aligned with Roots standards.