Analyst, CRM

Element Fleet Management; Mississauga; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join Element Fleet Management as an Analyst, CRM (Salesforce) and play a vital role in enhancing CRM effectiveness. This position involves supporting sales and account management while ensuring an exceptional client experience. Ideal candidates will possess strong Salesforce skills and financial data analysis experience, contributing to a culture of innovation and empowerment.

Benefits

Comprehensive health and welfare benefits

Paid time off (vacation, sick leave, holidays)

Culture of innovation and empowerment

Qualifications

• 2+ years of experience with Salesforce.
• Financial data analysis experience preferred.
• Strong Excel skills including pivot tables and v-lookup.

Responsibilities

• Support the commercial team with Salesforce questions.
• Automate and streamline Salesforce processes.
• Provide data management support to the Marketing team.

Skills

Project Management

Data Analysis

Relationship Building

Excel

Salesforce

Education

Bachelor’s degree or high school diploma

Tools

Salesforce

Microsoft applications

Job description

Get started on an exciting career at Element!

Element employees make a difference in the lives of others every day. We are redefining the fleet management industry to prioritize people first, then business – delivering on our promise of a superior client experience. This requires hard work and innovation, and we are looking for more like-minded individuals to join our team.

What We Need

We are seeking an Analyst, CRM (Salesforce) to join Element Fleet Management. As the largest pure-play fleet manager globally, we offer unmatched products, services, and solutions to our clients. Employees play a vital role in delivering value and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where everyone can make a difference!

Are You :

- Driven, enthusiastic, and experienced in developing and enhancing Salesforce CRM effectiveness processes?

- Possessing excellent project management, creative, and process-focused skills?

The Analyst, CRM will report to the Manager, CRM and support Element’s growing commercial pipeline and revenue. Responsibilities include supporting sales, account management, marketing, pricing, products, and implementation to meet our sales goals.

A Day in the Life

• Support and assist the commercial team by answering Salesforce and other business process questions.
• Support and administer daily Salesforce processes.
• Automate and streamline existing Salesforce effectiveness processes in partnership with the SFE team.
• Provide data management support to the Marketing team.
• Troubleshoot issues and analyze data trends.
• Drive resolution of data integrity and system enhancement issues.
• Create reports for various stakeholders and Salesforce users.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree or high school diploma with at least 2 years of experience.
• Functional/technical Salesforce experience is required.
• Financial data analysis experience is strongly preferred.
• Strong Excel skills, including pivot tables and v-lookup.
• Proficiency in Microsoft applications.
• Strong relationship-building and influencing skills.
• Excellent written and verbal communication skills.
• Experience with data analysis and issue resolution.

What’s in it for You

• A culture of innovation, empowerment, decision-making, and accountability.
• Comprehensive health and welfare benefits for you and your family.
• Additional benefits, including paid time off (vacation, sick leave, holidays).

Applicants will undergo a background check after a conditional job offer. Element Fleet Management and its subsidiaries are committed to diversity, equity, inclusion, and belonging, and we consider all qualified applicants without regard to legally protected factors. Accommodations during the application process are available upon request. For assistance, contact us at [phone].