AML Operations Officer III

Robertson & Company Ltd.; Toronto; On-site; CAD 41,000 - 58,000; Full time

Job summary

Prime Hires is seeking an AML Operations Officer III to join our client in Toronto. This role focuses on customer due diligence (CDD), KYC compliance, and risk mitigation across AML controls.

You will drive process improvements, manage onboarding queues to meet SLAs, mentor junior staff, and support audits. The contract runs 11 months onsite at $36 per hour, with standard business hours.

Qualifications

• Bachelor’s degree required.
• 5 years AML/KYC experience including client onboarding.
• Advanced knowledge of AML regulations: PCMLTFA, FATCA, CIRO, CRS.
• Leadership and mentoring abilities.
• Project management experience.
• Strong problem solving and analytical skills.
• Proficiency with Excel; experience with Bloomberg, Impact, UI Path, Alteryx, VBA.
• CAMS designation is an asset; Capital Markets experience preferred.
• Background screening required.

Responsibilities

• Drive process improvements, system enhancements, and risk mitigation initiatives for CDD operations.
• Ensure requests are managed in a timely manner and escalates issues to maintain compliance.
• Manage work queues for onboarding and ensure SLAs while maintaining quality.
• Continue client onboarding, periodic reviews, and ad-hoc requests with KYC, FATCA, CIRO, AML compliance.
• Mentor and train new team members on AML requirements and regulatory standards.
• Perform secondary reviews of AML analysis for thoroughness and accuracy.
• Address complex cases with business partners while meeting SLAs.
• Coordinate audits by collecting, analyzing, and presenting data.
• Participate in rollout of new processes, systems, and enhancements.
• Work with manager to address KYC or other departmental challenges.

Skills

AML/KYC

Leadership

Project management

Excel analysis

Bloomberg

Impact

UI Path

Alteryx

VBA

CAMS designation

Capital Markets

Education

Bachelor’s degree

Job description

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.

Introduction

Prime Hires is seeking a skilled AML Operations Officer III to join our client in support of an existing vacancy.

Contract Period:

11 months with Potential to extend or convert

Pay Rate:

$36 per hour

Location:

Toronto, ON

Location Type:

Onsite

Business Hours:

Monday – Friday, 8:30 AM – 5:00 PM

Job Responsibilities:

• Drive process improvements, system enhancements, and risk mitigation initiatives for CDD operations.
• Ensure requests are managed in a timely manner and escalates issues as needed to maintain compliance and efficiency.
• Manage work queues for onboarding and ensure adherence to strict Service Level Agreements (SLAs) while maintaining quality standards.
• Continue to work on client onboarding, periodic reviews, and ad-hoc requests, ensuring compliance with KYC, FATCA, CIRO, and AML requirements.
• Mentor and train new team members, providing guidance on AML requirements and promoting adherence to regulatory standards.
• Perform secondary reviews of AML analysis, ensuring thoroughness, accuracy, and proper risk assessment.
• Address complex or high-priority cases by working with business partners and ensuring the team adheres to SLAs.
• Coordinate efforts for audits by collecting, analyzing, and presenting required data.
• Participate in the rollout and development of new processes, systems, and operational enhancements across the department.
• Work closely with the manager to identify and address areas of concern, whether from a KYC perspective or any other challenges the department is facing.
• Ensure all team members understand and comply with AML regulations, including KYC, FATCA, CIRO, and CRS.
• Participate in the rollout and adoption of new operational and regulatory initiatives within the team.
• Be willing and able to juggle multiple tasks with competing deadlines and priorities while ensuring a high level of performance.

Experience & Qualification Requirements:

• Bachelor’s degree required.
• 5 years of AML/ KYC experience- client onboarding.
• Advanced knowledge of AML regulations, including PCMLTFA, FATCA, CIRO, and broader AML trends.
• Leadership skills: Ability to lead and mentor a team, guide junior members, and manage escalations effectively.
• Project management experience: Capable of managing or contributing to projects focused on process improvement, system enhancements, or regulatory compliance.
• Strong problem-solving and strategic thinking: Ability to handle complex tasks with competing priorities while ensuring consistent delivery.
• Proficiency with data analysis tools, including Excel (strong preferred/intermediate excel skills)
• Bloomberg, Impact, UI Path, Alteryx, and VBA are preferred.
• CAMS designation is an asset.
• Capital Markets- strong preference.

Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.

We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.

Prime Hires & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Prime Hires is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.