Alumni Engagement & Programs Lead

SAIT; Calgary; On-site; CAD 62,000 - 64,000; Full time

Benefits offered by this job

Generous time off

Medical, dental and vision benefits

Health Spending Account

Free Seat Program

Defined Benefit pension through LAPP

On-campus dining options

Fitness facilities access

Job summary

SAIT's Alumni and Development department is looking for an organized and proactive Alumni Engagement Coordinator who thrives on coordination, administration, and delivering exceptional support for alumni engagement activities.

Reporting to the Manager of Alumni Engagement, you’ll manage alumni relations, recruit and train volunteers, coordinate events, and maintain data in the CRM system, helping to foster lifelong engagement with SAIT, students and donors.

Qualifications

• Diploma in Communications, Marketing, Event Management or related field.
• 2-3 years administrative or customer service role.
• 2-3 years volunteer management experience, ideally within a post-secondary or nonprofit setting.

Responsibilities

• Provide frontline service for the Alumni Engagement team by serving as the first point of contact for emails and phone calls, assisting alumni, and maintaining alumni data in the CRM system.
• Promote alumni engagement activities, volunteer opportunities, student club support, alumni perks and benefits, and deliver presentations to students on graduation, alumni benefits, and engagement opportunities.
• Coordinate student and alumni engagement activities, track engagement in the CRM system, recruit/train/supervise volunteers, manage class notes approvals, support graduation photographer sessions, process alumni pin requests, monitor achievements, and maintain webpages and directory.

Skills

Communication

Organization

Data management

Volunteer management

CRM systems

Event coordination

Team collaboration

Microsoft Office

Email marketing

Problem solving

Education

Diploma in Communications, Marketing, Event Management or related field

Tools

Microsoft Office Suite

CRM software

AI-enabled tools

Job description

SAIT's Alumni and Development department is looking for an organized and proactive Alumni Engagement Coordinator who thrives on coordination, administration, and delivering exceptional support for alumni engagement activities.

Reporting to the Manager of Alumni Engagement, you’ll manage alumni relations, recruit and train volunteers, coordinate events, and maintain data in the CRM system, helping to foster lifelong engagement with SAIT, students and donors.