Alumni Engagement Coordinator

Socket.dev; Calgary; On-site; CAD 62,000 - 64,000; Full time

Benefits offered by this job

Generous time off

Premium health benefits

Mental health support

Health Spending Account

Professional development opportunities

Defined Benefit pension via LAPP

On-campus dining options

Free fitness facilities access

Job summary

SAIT is seeking an Alumni Engagement Coordinator to support alumni, students and donors by coordinating engagement activities, maintaining CRM data, and promoting programs. You’ll collaborate with Alumni Engagement Officers to foster lifelong engagement and pride in SAIT and its communities.

The role emphasizes relationship-building, volunteer management, event coordination, and processing nominations. A diploma in communications or related field and 2–3 years of admin or volunteer experience

Qualifications

• Diploma in Communications, Marketing, Event Management or related field.
• 2-3 years administrative or customer service experience.
• 2-3 years volunteer management experience, ideally within a post-secondary or nonprofit setting.

Responsibilities

• Provide frontline service for the Alumni Engagement team by serving as the first point of contact for emails and phone calls, assisting alumni, and maintaining alumni data in the CRM system.
• Promote alumni engagement activities, volunteer opportunities, student club support, alumni perks and benefits, and deliver presentations to students on graduation, alumni benefits, and engagement opportunities.
• Coordinate student and alumni engagement activities identified in the Alumni Engagement Strategy, including tracking in the CRM system, recruiting and supervising volunteers.
• Assist with coordination of Alumni and President's Awards programs, including nominations and memory books for recipients.
• Support Alumni Champions, Alumni Employees, and Alumni Reunion programs with events, email campaigns and registrations.

Skills

Communication

Organization

Attention to detail

Stakeholder collaboration

Problem solving

Adaptability

Written and verbal communication

Education

Diploma in Communications, Marketing, Event Management or related field

Tools

CRM systems

Microsoft Office

AI-enabled tools

Email marketing

Event coordination software

Job description

The Opportunity

Job classification: A5067 - Information Officer I

Salary range: $61,588.80 - $63,731.20. Placement within the range is typically based upon a review of skills, experience, and internal equity.

Hours per week: 40

Paid leave: 3 weeks vacation per year

Position End Date: March 8, 2027

Deadline to apply: end of day on August 16, 2026

Behind every successful program and event is someone who keeps the details running smoothly. SAIT's Alumni and Development department is looking for an organized and proactive Alumni Engagement Coordinator who thrives on coordination, administration, and delivering exceptional support for alumni engagement activities.

Reporting to the Manager of Alumni Engagement, this role fosters pride, connection and lifelong engagement among SAIT alumni, students, and donors. As the ideal candidate, you're a relationship-builder with a welcoming spirit and a sharp eye for detail. You thrive in a collaborative environment, enjoy solving problems creatively, and bring a strong background in volunteer management - from recruitment and training to coordination and recognition. You will work closely as a cohesive team alongside the Alumni Engagement Officers to build pride and a culture oflifelong engagement with SAIT, promote Alumni & Development's programs to students, alumni and donors. This role will have a direct influence on the success of alumni and student engagement.

How you'll contribute

• Provide frontline service for the Alumni Engagement team by serving as the first point of contact for emails and phone calls, assisting alumni, and maintaining alumni data in the CRM system.


• Act as a liaison with SAIT Schools and Departments and other campus groups to promote alumni engagement activities, volunteer opportunities, student club support, alumni perks and benefits, and deliver presentations to students on graduation, alumni benefits, and engagement opportunities.


• Support and coordinate student and alumni engagement activities identified in the Alumni Engagement Strategy and Real Futures Campaign Strategy, including tracking alumni engagement in the CRM system, recruiting, training and supervising volunteers, coordinating alumni list requests, managing class notes approvals, supporting graduation photographer sessions, processing alumni pin requests, monitoring alumni achievements, and maintaining alumni webpages and the Alumni Business Directory.


• Assist with the coordination and administration of the Alumni and President's Awards programs by maintaining nomination forms and webpages, promoting award programs, processing nominations, preparing nomination packages for selection committees, coordinating award elements, and creating memory books for recipients as required.


• Support the Alumni Champions, Alumni Employees, and Alumni Reunion programs by communicating with alumni employees, coordinating events and activities, assisting with reunion planning, and managing email marketing campaigns and event registrations through the CRM system.

What you bring

Minimum

• Diploma in Communications, Marketing, Event Management or related field


• 2-3 years administrative or customer service role


• 2-3 years volunteer management experience, ideally within a post-secondary or nonprofit setting

Skills

• Excellent written, verbal, and virtual communication skills


• Strong organizational, administrative, and data management abilities


• High attention to detail with the ability to prioritize and work independently


• Proven ability to collaborate effectively with diverse stakeholders and teams


• Professional, adaptable, and solutions-oriented team player


• Proficient in Microsoft Office Suite, CRM systems, and AI-enabled tools


• Experience with CRM data management, email marketing, and event coordination


• Demonstrates sound judgment, discretion, and confidentiality


• Creative problem-solver with strong initiative and resourcefulness


• Ability to manage competing priorities and meet multiple deadlines in a fast-paced environment

We sincerely thank all applicants for their interest in this opportunity. We understand how important communication is, and we are committed to following up with every candidate. Please know that each application is thoughtfully reviewed, and you will hear from us either way.

Together, we build bold futures

• Generous time off to pursue other passions and support your wellbeing


• SAIT paid premiums for medical, dental, and vision benefits so you, and your family, are well supported


• Benefits supporting mental health and access to Greenshield + for virtual therapy at a reduced rate


• Access to a Health Spending or Taxable Spending Account


• Professional development opportunities through our Free Seat Program, tuition support, access to LinkedIn Learning and discounted Continuing Education & Professional Studies courses


• Defined Benefit pension through LAPP to help you retire with confidence


• Excellent dining options on campus


• Free access to our fitness facilities and group fitness classes

And the perks keep on coming!

About SAIT

At SAIT, we're building bold futures. We're a community of tenacious problem-solvers, inventive thinkers, and passionate collaborators who believe in doing work that matters.

Named one of Alberta's Top Employers, we're driven by a desire to create an impact in our community. If you're looking for a place where purpose meets possibility, you've found it here.

We're committed to community and belonging

Community and belonging is essential to achieving SAIT's vision to be a global leader in applied education. We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Learn more about Community and Belonging at SAIT.