Airport Training Specialist – Safety & Service

Primeflight-Aviation-; Richmond; On-site; CAD 76,000 - 80,000; Full time

Job summary

PrimeFlight Aviation Services, Inc. is seeking a Trainer to support the professional development of staff, assess training needs, create tailored materials, and deliver hands-on sessions. The role ensures safety compliance and alignment with operational goals across the airport environment.

You will coordinate with management, monitor progress, maintain training records, and contribute to a culture of continuous learning. Flexibility for shifts including nights and weekends is expected.

Qualifications

• Must be 18 years of age or older.
• Must be legally authorized to work in Canada.
• Must hold a valid driver's license.
• Communicate effectively in English (reading, writing, speaking).
• Pass a background check and drug screen.
• Eligibility to acquire needed credentials (FAA, RAIC, TSA, Port Authority, U.S. Customs) as applicable.

Responsibilities

• Develop and implement comprehensive training programs for new hires and existing employees in alignment with company policies and procedures.
• Provide one-on-one coaching and mentoring to trainees, offering guidance and support throughout their training period.
• Collaborate with department managers and supervisors to customize training programs based on specific job functions and responsibilities.
• Stay updated on industry trends, regulations, and best practices to ensure that training content remains current and relevant.
• Conduct safety training sessions, emphasizing the importance of adhering to safety protocols and regulations within the airport environment.
• Administer evaluations and assessments to measure trainee competence and adjust training methods accordingly.
• Maintain accurate training records, including attendance, progress reports, and certifications, to ensure compliance with regulatory requirements.
• Coordinate with HR and department heads to schedule training sessions and ensure adequate resources are available.
• Provide feedback to management regarding the performance and readiness of trainees for their respective roles.
• Assist in the development and implementation of a continuous learning culture within the airport service company.
• Trainer is required to learn all areas of detailed cleaning of aircrafts, carpets, shroud, customer service and ramp in order to train and ensure compliance.
• Participate in train-the-trainer programs to stay updated on the latest training techniques and methodologies.
• Collaborate with subject matter experts to ensure that training content accurately reflects job requirements and expectations.
• Uphold a high standard of professionalism and ethical conduct in all training activities, setting a positive example for trainees.
• Operate ground support equipment such as tugs, conveyer belts, forklifts and baggage carts.
• Exemplify PrimeFlight customer service and safety standards.
• Perform any additional duties as assigned by management.

Skills

English communication

Safety awareness

Team collaboration

Tools

IPads/Tablets

Computers

Job description

PrimeFlight Aviation Services, Inc. is seeking a Trainer to support the professional development of staff, assess training needs, create tailored materials, and deliver hands-on sessions. The role ensures safety compliance and alignment with operational goals across the airport environment.

You will coordinate with management, monitor progress, maintain training records, and contribute to a culture of continuous learning. Flexibility for shifts including nights and weekends is expected.