Airport Solutions Training Lead — Hybrid (Montreal)

ACI World - Airports Council International; Montreal; Hybrid; CAD 75,000 - 85,000; Full time

Benefits offered by this job

Comprehensive benefits (health, vision, dental, telemedicine)

RRSP matching contributions

Discretionary annual compensation bonus

4 weeks of vacation plus personal/mental health days

Employee wellness and recognition programs

Job summary

An international airports organization in Montreal is seeking an Assistant Manager, Airport Solutions – Training to support training sales processes. The ideal candidate will manage document preparation, liaise with various teams, and ensure client satisfaction. This role requires strong organizational skills and a background in business or marketing, with a focus on customer-oriented solutions. A full-time position in a hybrid work environment, offering comprehensive benefits and career growth opportunities.

Qualifications

• Minimum 3 years of experience in sales administration, business coordination, or client support.
• Experience preparing commercial documents and working with contracts.
• Aviation or airport industry experience is an asset.

Responsibilities

• Prepare, format, and submit training proposals and contracts.
• Liaise with Legal, Finance, and Global Training teams for accuracy.
• Track opportunities in CRM from lead to delivery.

Skills

Organizational skills

Written communication

Verbal communication

Customer-oriented

Problem-solving

Education

University degree or college diploma in Business Administration, Marketing, or related field

Tools

Dynamics 365 CRM

MS Office Suite (Excel, Word, PowerPoint)

Job description

An international airports organization in Montreal is seeking an Assistant Manager, Airport Solutions – Training to support training sales processes. The ideal candidate will manage document preparation, liaise with various teams, and ensure client satisfaction. This role requires strong organizational skills and a background in business or marketing, with a focus on customer-oriented solutions. A full-time position in a hybrid work environment, offering comprehensive benefits and career growth opportunities.