Airport Operations Leader: Safety & Service Excellence

AIR CANADA; Halifax, Quebec; On-site; CAD 90,000 - 120,000; Full time

Job summary

Air Canada in Canada seeks an Airport Operations Manager to lead day-to-day airport operations, ensuring safety, efficiency, and a warm passenger experience. You will guide unionized staff, collaborate with external agencies, and uphold SOPs while championing a safety-first culture.

Responsibilities span SOCC, ramp, baggage services, staffing, and terminal operations, with focus on on-time performance, incident investigations, training, and continuous improvement in line with Air Canada's

Qualifications

• Leadership experience managing a unionized team in a fast-paced environment.
• Strong communication skills for diverse stakeholders.
• Proven ability to train and develop staff and uphold safety standards.

Responsibilities

• Lead complex daily airport operations across multiple sectors.
• Ensure safety protocols and SOP compliance; investigate incidents.
• Coordinate with authorities and service providers to meet regulations.
• Manage on-time performance and rapid response to disruptions.
• Coach staff, enforce collective agreements, and foster teamwork.

Skills

Leadership and people management

Strong communication skills

Time management

Safety awareness

Experience with unionized staff

Education

Post-secondary education diploma or equivalent operational experience

Tools

Microsoft Office

Job description

Air Canada in Canada seeks an Airport Operations Manager to lead day-to-day airport operations, ensuring safety, efficiency, and a warm passenger experience. You will guide unionized staff, collaborate with external agencies, and uphold SOPs while championing a safety-first culture.

Responsibilities span SOCC, ramp, baggage services, staffing, and terminal operations, with focus on on-time performance, incident investigations, training, and continuous improvement in line with Air Canada's