Airport Operations & Gate Coordination Specialist

Jazz Aviation LP; Montreal (administrative region); On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Employee travel program

Retirement savings plan

Health and dental insurance

Job summary

Jazz Aviation LP seeks a capable Airport Operations support professional in Montreal to ensure premier customer service. You will coordinate gate operations, relay information between flight crews and ground teams, and monitor routing and safety protocols.

Ideal candidates communicate clearly in English and French, thrive in a fast-paced environment, and are ready to work varied shifts while maintaining safety and efficiency in a high-volume setting.

Qualifications

• High School Diploma or equivalent.
• Proficiency with multi-monitor systems.
• Thrives in a fast-paced, high-stress environment.
• Excellent multitasking and decision-making skills.
• Must obtain and maintain a Restricted Area Identification ID pass.
• Willing and able to work varying shifts.
• Able to remain seated at a computer workstation for extended periods.
• English language fluency or working knowledge.
• Bilingual English/French required to work in Montreal.

Responsibilities

• Maintain radio communication with flight crews and ground personnel.
• Receive and relay information between flight crews, ramp, sales, commissary and maintenance personnel.
• Plot gate assignments on Gate Management System and coordinate aircraft towing.
• Monitor forecasts and routing changes; update FIDS/FMIS screens.
• Investigate delays and code them in airport operations systems.
• Assist in other related duties as instructed by shift manager/supervisor.
• Follow policies prioritizing safety for self, co-workers, and customers.
• Perform other related duties, as assigned.

Skills

English/French bilingual

Fast-paced environment

Multitasking

Decision-making

Computer workstation

Ability to work varying shifts

Education

High School Diploma or equivalent

Post-Secondary Degree

Tools

ALTEA reservation system

Microsoft Word

Microsoft Excel

Outlook

Microsoft Teams

Job description

Jazz Aviation LP seeks a capable Airport Operations support professional in Montreal to ensure premier customer service. You will coordinate gate operations, relay information between flight crews and ground teams, and monitor routing and safety protocols.

Ideal candidates communicate clearly in English and French, thrive in a fast-paced environment, and are ready to work varied shifts while maintaining safety and efficiency in a high-volume setting.