Airport Instant Return Pro Fast, Friendly Vehicle Checkouts

Hertz-1; Winnipeg; On-site; CAD 19,000 - 26,000; Full time

Job summary

Hertz in Winnipeg, MB is seeking a full-time Instant Return Representative at the airport location. You will be the brand ambassador, delivering fast, courteous service during vehicle returns and handling payments and documentation.

Responsibilities include managing the return process, inspecting vehicles, recording damages, and explaining charges while maintaining Hertz policies and a positive customer experience. Training provides guidance and opportunities for growth.

Qualifications

• Strong oral and written communication skills.
• Ability to multitask and manage multiple customers.
• Ability to upsell and handle objections while maintaining professionalism.

Responsibilities

• Manage the vehicle return process in line with Hertz policies and procedures.
• Resolve customer service concerns professionally and effectively.
• Inspect returning vehicles, record new damage, and complete required documentation.
• Collect damage costs for minor damages as per policy.
• Provide directions and assistance to customers, ensuring a positive experience.
• Enter final invoice and explain charges clearly to customers.

Skills

Communication

Multitasking

Upselling

Ownership

Job description

Hertz in Winnipeg, MB is seeking a full-time Instant Return Representative at the airport location. You will be the brand ambassador, delivering fast, courteous service during vehicle returns and handling payments and documentation.

Responsibilities include managing the return process, inspecting vehicles, recording damages, and explaining charges while maintaining Hertz policies and a positive customer experience. Training provides guidance and opportunities for growth.