Airport Vehicle Return Specialist - Fast, Friendly Service

Hertz; Calgary; On-site; CAD 42,006,000 - 56,843,000; Full time

Benefits offered by this job

Discounted rentals

Travel discounts

Gym membership

Dental plan

Retirement plan

Employee assistance

Education reimbursement

Job summary

Hertz Calgary Airport is seeking a Full Time Instant Return Representative to deliver the quickest, easiest, and most valued experience to customers at the airport location. You will manage the vehicle return process and ensure a smooth, courteous exchange.

Responsibilities include inspecting returned vehicles for damage, collecting minor damage costs as needed, and communicating effectively to resolve issues while adhering to Hertz policies.

Qualifications

• Strong oral and written communication skills.
• Ability to multitask and upsell.
• Valid driver license and clean driving record.
• Background check required.

Responsibilities

• Manage vehicle return process per Hertz policies.
• Resolve customer concerns professionally and effectively.
• Inspect returning vehicle and document damages.
• Collect minor damage costs per policy.
• Provide directions and assist customers courteously.
• Enter accident reports when applicable.
• Follow training guidelines and resolve issues for a positive experience.

Skills

Communication

Multitasking

Upselling

Customer service

Driver's license

Job description

Hertz Calgary Airport is seeking a Full Time Instant Return Representative to deliver the quickest, easiest, and most valued experience to customers at the airport location. You will manage the vehicle return process and ensure a smooth, courteous exchange.

Responsibilities include inspecting returned vehicles for damage, collecting minor damage costs as needed, and communicating effectively to resolve issues while adhering to Hertz policies.