Airfreight Pricing Agent

CMA CGM; Richmond; On-site; CAD 42,000 - 60,000; Full time

Benefits offered by this job

Professional Development Opportunities

Continuing Education

Job summary

CEVA Logistics is a leading global logistics company with extensive air freight operations and a network across Canada. The role focuses on producing rates for the air freight department, acting as a liaison between clients, agents and sales executives.

We value accuracy, timely communication and the ability to negotiate the best rates while maintaining high service standards. This permanent full-time position requires bilingual English and French capabilities and a professional approach to

Qualifications

• Diploma in professional studies or equivalent; experience in air freight.
• Basic knowledge of Microsoft Office and Excel.
• Excellent English and French, both written and oral; strong interpersonal skills and time management.

Responsibilities

• Verify transport possibilities with airline/transport companies and negotiate best rates.
• Understand customer needs and bring innovative solutions.
• Produce rates in the operational system within deadlines.
• Follow up on rates and coordinate with sales and CEVA Canada teams.
• Act as resource person for the CEVA group network, suppliers and customer service.
• Work closely with the sales team and other CEVA Canada departments.
• Issue non-conformity notices and customer complaints per ISO procedures.
• Other tasks as defined by the immediate supervisor.

Skills

English (written & spoken)

French (written & spoken)

Microsoft Office

Excel

Interpersonal skills

Time management

Education

Diploma in professional studies or equivalent

Tools

Microsoft Office

Job description

CEVALogistics

Permanent contract

Full Time

CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation. At CEVA, we put people first and we strive for better ways in everything we do; our culture is embodied by Boldness, Imagination, Exemplary and Excellence. With these values at the core of our business, our workplace employs 110,000 diverse, cohesive team members who hold each other accountable and encourage each other to create a safe, and inclusive work environment. At CEVA Logistics, weRise inMotion. Your career is always on the move,growingas fast and as far as your ambition takes you. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job.It’sa journey on which you rise.

YOUR ROLE:

Produce rates for the air freight department within the required deadlines and to the satisfaction of clients and the company. Act as a liaison between the clients, agents and sales executives.

WHAT YOU WILL BE DOING:

• Verify different transport possibilities with airline and transport companies and negotiate best possible rates for clients.


• Understand customer needs and bring innovative solutions.


• Recommend insurance.


• Produce rates in the operational system according to the needs of the clients and within the time limits.


• Follow up on rates.


• Act as the resource person for the CEVA group network, suppliers and customer service department (both internal and external).


• Work closely with the sales team, and the other departments of CEVA Canada


• Issue non-conformity notices and customer complaints in accordance with ISO procedures.


• Other tasks as defined by the immediate supervisor.

WHAT WE ARE LOOKING FOR:

A diploma in professional studies or academic equivalent, and experience in air freight is required.

Basic knowledge of Microsoft office and Excel. Must be able to communicate well and clearly in English and French, both written and oral. Must possess excellent interpersonal skills; must be a team player; must have good organizational and time management skills; must be attentive to detail; must have a sense of urgency; must be customer service-oriented.

We offer:

• Professional Development Opportunities


• Continuing Education

CEVA is an equal opportunity employer who agrees not to discriminate against any employee or job applicant and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process.