Air Service Growth Manager | Partnerships & Strategy

Greater Toronto Airports Authority; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

Greater Toronto Airports Authority (GTAA) is transforming Toronto Pearson. As Manager, Air Service Development, you will shape and expand the airport’s passenger air service network with a focus on market development and strategic growth to drive new aeronautical activity and strengthen relationships across the aviation ecosystem.

Reporting to the Associate Director, Air Service and Cargo Development, you will identify opportunities, build value propositions for airlines, conduct market

Qualifications

• At least 5 years of relevant experience in air service development, route planning, or airline network planning.
• Ability to build and leverage partnerships for mutual benefit.
• Creative appetite to plan and execute market awareness programs.
• Strong communication skills with strategic, analytical problem-solving.
• Proficiency in MS Office and experience with data management, market research, and reporting.
• Proven people management skills.

Responsibilities

• Lead the identification, evaluation, and execution of strategic air service opportunities to drive growth and align with Toronto Pearson’s Air Service Development Strategy and LIFT initiatives.
• Advocate for infrastructure, policy, and operational changes that unlock new air service opportunities and support long-term market expansion.
• Build and present compelling value propositions to airlines, positioning Toronto Pearson as a strategically aligned partner for network growth.
• Maintain strong relationships with incumbent and prospective carriers, serving as a trusted advisor and advocate for their growth at Toronto Pearson.
• Represent Toronto Pearson in air service negotiations, partnerships, and industry forums, enhancing the airport’s brand within the airline community.
• Conduct market, competitive, and demand analyses to support strategic decision‑making, route performance evaluations, and air service proposals.
• Prepare executive‑level briefings, reports, and presentations on air service opportunities, trends, and strategic initiatives for internal and external stakeholders.
• Track industry trends, regulatory changes, and emerging markets to provide actionable insights that inform air service strategies.
• Collaborate with tourism organizations, government bodies, and internal teams to implement initiatives that increase passenger and cargo volumes.
• Lead the internal communication of air service developments and investment initiatives, ensuring cross‑functional alignment and operational readiness.
• Provide leadership, coaching, and guidance to team members, fostering innovation, collaboration, and a positive work environment.
• Drive accountability and performance tracking by monitoring progress against air service development goals and ensuring timely execution of initiatives.

Skills

Communication skills

MS Office

Data analysis

People management

Strategic thinking

Education

Post-Secondary degree in Aviation, Business Administration, or related field

Tools

MS Office Suite

Job description

Greater Toronto Airports Authority (GTAA) is transforming Toronto Pearson. As Manager, Air Service Development, you will shape and expand the airport’s passenger air service network with a focus on market development and strategic growth to drive new aeronautical activity and strengthen relationships across the aviation ecosystem.

Reporting to the Associate Director, Air Service and Cargo Development, you will identify opportunities, build value propositions for airlines, conduct market