Air Logistics Gateway Operations Specialist

Kuehne+Nagel; Mississauga; On-site; CAD 70,000 - 80,000; Full time

Job summary

Kuehne+Nagel in Mississauga, Canada is hiring an Air Logistics Gateway Operations Specialist to manage gateway operations, optimize carrier capacity, and ensure seamless cargo movement. You will collaborate with carriers, operations, and customer-facing teams to improve freight flows and meet commitments.

The role emphasizes cross-functional teamwork, adherence to regulations, and continuous process improvement within a global network.

Qualifications

• 2+ years of experience in Air Logistics, freight forwarding, transportation, or a related logistics environment.
• Strong knowledge of air freight transportation, airport operations, and cargo handling processes.
• Proven ability to influence, negotiate, and resolve operational challenges with internal and external stakeholders.
• Strong analytical and problem-solving skills with the ability to make sound operational decisions in a dynamic environment.
• Experience with sourcing, procurement, carrier management, or capacity planning is highly desirable.
• Advanced interpersonal and communication skills with the ability to work across diverse teams and cultures.
• Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
• Fluent English language skills; proficiency in the local language is required.

Responsibilities

• Manage day-to-day gateway operations to ensure efficient and reliable movement of air freight through the network.
• Optimize the utilization of procured air freight capacity to maximize operational and commercial performance.
• Procure spot market capacity when required to meet customer demands and service commitments.
• Ensure compliance with carrier requirements, aviation security regulations, safety standards, and company policies.
• Coordinate inbound and outbound freight activities, ensuring timely and cost-effective cargo movement.
• Collaborate closely with ground transportation and operational teams to support seamless end-to-end shipment execution.
• Drive continuous improvement initiatives through automation, standardization, and enhanced process efficiency.
• Support the global gateway network by sharing best practices, identifying operational improvements, and contributing to process enhancements.
• Work with global Air Logistics stakeholders to develop and implement network solutions that enhance customer service and operational performance.
• Monitor and manage cargo flows to ensure adherence to customer Service Level Agreements (SLAs).
• Leverage digital tools and operational reviews to improve gateway performance and cargo visibility.
• Support customer implementations, new business onboarding, and RFQ opportunities in partnership with Customer Care, Operational Care, and Business Development teams.
• Analyze market conditions, carrier availability, and operational trends to identify opportunities for growth and profitability.
• Build strong relationships with carriers and service providers to ensure reliable capacity and service execution.
• Contribute to the ongoing development and optimization of Kuehne+Nagel's global gateway network strategy.

Skills

Air Logistics

Freight Forwarding

Stakeholder Management

Analytical Skills

Excel

MS Office

English Fluency

Tools

Microsoft Office

Excel

Job description

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

Are you passionate about aviation logistics, network optimization, and delivering operational excellence? Join Kuehne+Nagel as an Air Logistics Gateway Operations Specialist, where you will play a critical role in managing gateway operations, maximizing carrier capacity utilization, and ensuring seamless cargo movement across our global network. In this highly collaborative role, you'll work closely with carriers, operations teams, customer-facing functions, and global stakeholders to optimize freight flows, meet customer commitments, and drive business growth.

How you create impact

• Manage day-to-day gateway operations to ensure efficient and reliable movement of air freight through the network.
• Optimize the utilization of procured air freight capacity to maximize operational and commercial performance.
• Procure spot market capacity when required to meet customer demands and service commitments.
• Ensure compliance with carrier requirements, aviation security regulations, safety standards, and company policies.
• Coordinate inbound and outbound freight activities, ensuring timely and cost-effective cargo movement.
• Collaborate closely with ground transportation and operational teams to support seamless end-to-end shipment execution.
• Drive continuous improvement initiatives through automation, standardization, and enhanced process efficiency.
• Support the global gateway network by sharing best practices, identifying operational improvements, and contributing to process enhancements.
• Work with global Air Logistics stakeholders to develop and implement network solutions that enhance customer service and operational performance.
• Monitor and manage cargo flows to ensure adherence to customer Service Level Agreements (SLAs).
• Leverage digital tools and operational reviews to improve gateway performance and cargo visibility.
• Support customer implementations, new business onboarding, and RFQ opportunities in partnership with Customer Care, Operational Care, and Business Development teams.
• Analyze market conditions, carrier availability, and operational trends to identify opportunities for growth and profitability.
• Build strong relationships with carriers and service providers to ensure reliable capacity and service execution.
• Contribute to the ongoing development and optimization of Kuehne+Nagel's global gateway network strategy.

If you require an accommodation for the recruitment /interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs. This job posting relates to an available role and not a future talent pool.

What we would like you to bring

• 2+ years of experience in Air Logistics, freight forwarding, transportation, or a related logistics environment.
• Strong knowledge of air freight transportation, airport operations, and cargo handling processes.
• Proven ability to influence, negotiate, and resolve operational challenges with internal and external stakeholders.
• Strong analytical and problem-solving skills with the ability to make sound operational decisions in a dynamic environment.
• Experience with sourcing, procurement, carrier management, or capacity planning is highly desirable.
• Advanced interpersonal and communication skills with the ability to work across diverse teams and cultures.
• Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
• Fluent English language skills; proficiency in the local language is required.

What's in it for you

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target base salary range for this position is between $70,000 and $80,000. Base salary is part of a competitive total rewards package that includes health and dental benefits, a retirement savings plan, and tuition reimbursement. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. Artificial Intelligence (AI) tools may be used to support portions of the recruitment process, such as reviewing application materials or assisting with scheduling. These tools analyze information to help inform decision making; however, all hiring decisions are made by human reviewers.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.