Contract Logistics Operations Manager

Kuehne Nagel; Mississauga; On-site; CAD 90,000 - 115,000; Full time

Benefits offered by this job

Health and dental benefits

Retirement savings plan

Tuition reimbursement

Job summary

Kuehne+Nagel in Mississauga is seeking an Operations Manager to lead a high-volume distribution centre. You will direct daily warehouse activities, optimize labor, equipment, and space, and ensure safe, efficient service for our clients.

You will drive performance across safety, quality, service, and productivity, manage forecasts to plan staffing, oversee receiving and shipping, and foster continuous improvement and Lean culture within a dynamic team.

Qualifications

• 5+ years in Contract Logistics, 3PL, distribution centre or warehouse
• 3+ years of management in a high-volume distribution centre or warehouse
• Experience organizing scale labour for 50+ resources
• Knowledge of warehouse equipment and applications such as racking, WMS and MHE
• Strong knowledge of occupational health and safety and employment standards (Bill C45)
• Knowledge of production and quality systems (GxP, ISO, Lean, TPS, Six Sigma)
• Back end manufacturing logistics experience is an asset

Responsibilities

• Direct daily warehouse activities including labour scheduling and space utilization for safe, high-quality delivery of client services
• Lead warehouse operations to achieve safety, quality, service, productivity and profitability
• Manage workforce planning based on forecasts and operational requirements
• Oversee receiving, shipping, inventory accuracy and process compliance
• Drive continuous improvement and Lean culture
• Coach and develop team members through training and performance management
• Ensure compliance with QSHE, GMP, Health Canada, regulatory and customer requirements
• Champion safety programs and monitor health, safety, security and risk management
• Analyze performance metrics and implement corrective actions; support pharmaceutical/logistics initiatives

Skills

Contract Logistics experience

Management experience

Labor planning

WMS knowledge

MHE knowledge

Safety regulations

GxP/ISO/Lean/Six Sigma knowledge

Back end manufacturing logistics

Performance metrics

Tools

WMS systems

MHE

Racking knowledge

Job description

It's more than a job

As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you’re leading a team, engineering processes, or driving projects, your work ensures that our customers’ products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse—it helps shape the flow of global trade.

It's more than a job

As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you’re leading a team, engineering processes, or driving projects, your work ensures that our customers’ products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse—it helps shape the flow of global trade.

Are you a results‑driven logistics leader who thrives in a fast‑paced distribution environment? Join Kuehne+Nagel at our Mississauga location as an Operations Manager and play a critical role in driving operational excellence, customer satisfaction, safety, and team performance within a high‑volume warehouse operation.

How you create impact

• The Operations Manager is responsible for directing the daily activities of the warehouse, including labour scheduling, supervision and the proper utilization of manpower, equipment and space for the safe, high‑quality and productive delivery of third‑party logistics services to the client.
• The RPIC / ARPIC will assist with transactions involving precursors as required (if applicable).
• Lead warehouse operations to achieve performance goals across safety, quality, service, productivity, and profitability.
• Manage workforce planning and staffing based on customer forecasts and operational requirements.
• Oversee receiving, shipping, inventory accuracy, and warehouse process compliance.
• Drive continuous improvement initiatives and foster a Lean operational culture.
• Coach, mentor, and develop team members through ongoing training and performance management.
• Ensure compliance with QSHE, GMP, Health Canada, regulatory, and customer requirements.
• Champion a strong safety culture by implementing and monitoring health, safety, security, and risk management programs.
• Monitor operational and IT issues, analyze performance metrics, and implement corrective actions. Support strategic pharmaceutical/healthcare logistics initiatives and other business objectives as required.

What we would like you to bring

• 5+ years of experience in a Contract Logistics, third‑Party Logistics (3PL), distribution center, or warehouse environment
• 3+ years of management experience in a high volume, fast paced distribution centre or warehouse environment
• Experience in organizing scale labour force for 50+ resources;
• Knowledge of technical processes related to standard warehouse equipment and applications such as racking, WMS systems and MHE
• Strong knowledge of occupational health and safety and employment standards legislation, and of common workplace hazards and associated controls (Bill C45)
• Knowledge of various production and quality systems (GxP, ISO, Lean, TPS, Six Sigma, etc.);
• Back end manufacturing logistics experience is considered an asset

What's in it for you

• The salary range for this position is between $90,000,00 and $115,000.00.
• Base wage is part of a competitive total rewards package that includes health and dental benefits, a retirement savings plan, and tuition reimbursement.

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues.

We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The salary range for this position is between $90,000,00 and $115,000.00. Base wage is part of a competitive total rewards package that includes health and dental benefits, a retirement savings plan, and tuition reimbursement. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. Kuehne+Nagel is committed to working with and providing reasonable accommodations to job applicants with disabilities. This includes ensuring access and support for all individuals who are seeking to use our online application resources.

Artificial Intelligence (AI) tools may be used to assist in [specific process, e.g., screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life‑saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

This job posting relates to an available role and not a future talent pool.