Air Export Operations Coordinator

Mantoria Inc.; Mississauga; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking dynamic individuals to enhance their freight forwarding team. This role offers the chance to engage in air export operations, manage logistics, and interact with remote teams while ensuring top-notch customer service. Ideal candidates will have a strong background in air freight and possess excellent problem-solving and communication skills. Join a stimulating work environment that values proactive team players and offers competitive benefits, including group insurance and retirement savings plans. If you're ready to grow and make an impact, this opportunity is for you!

Benefits

Group Insurance

Group Registered Retirement Savings Plan

Challenging Work Environment

Qualifications

• 3+ years in freight forwarding with excellent knowledge of air freight.
• Strong computer skills with advanced Excel proficiency.

Responsibilities

• Manage air export freight operations and coordinate logistics.
• Provide sales quotations and maintain client relations.

Skills

Customer Service

Communication Skills

Problem-Solving Skills

Organization Skills

Teamwork Skills

Computer Proficiency

Attention to Detail

Time Management

Proactive Attitude

Education

CIFFA Certification

Tools

Excel

Job description

Join our team!

We are always scouting for talented individuals to join our team. Come join a winning team and grow with us! We are interested in finding self-motivated and dynamic team members for whom:

• Customer service is a priority and a passion
• Your industry knowledge is a point of pride
• Positive and team-oriented attitude is a must
• Computer proficiency is a must

Main responsibilities:

The responsibilities will include but are not limited to:

• Air Export Freight operations, including coordinating, picking up, CERS, booking, issuing AWB, tracking, delivery, billing, closing
• Air Export Freight sales quotations on an as-needed basis, including prioritizing requests by urgency and following up on quotations to collect feedback
• Other tasks and duties assigned from time to time by the Manager (for example, distributing incoming requests)
• Interact and work with remote freight teams on a daily basis
• Stay abreast of current and upcoming regulations
• Maintain excellent relations with clients and agents

Main Requirements:

For this position, we are looking for an individual who possesses:

• At least 3 years’ experience in the freight forwarding industry
• Excellent working knowledge of export and import air freight movements
• CIFFA certified is an asset
• Knowledge of Steamship line and NVOCC contracts and other online pricing tools - asset
• Proficiency with computers is a must; advanced knowledge of Excel
• Solid communication skills (French written and verbal are assets)
• Strong organization skills and attention to detail
• Must be a pro-active and solutions-focused team player
• Ability to prioritize time effectively
• Energetic, pro-active, and keen learner
• Proven teamwork skills
• Excellent problem-solving skills

Mantoria offers:

• A great working environment that is challenging and stimulating
• Benefits including Group Insurance and Group Registered Retirement Savings Plan