AI Implementation Lead for Strategic Platforms

Stripe, Inc.; Toronto; On-site; CAD 120,000 - 170,000; Full time

Job summary

Stripe, Inc. in Toronto is seeking an Implementation Consultant to lead complex AI-focused deployments from contract through planning, build, testing, and production launch. You will coordinate multi-team delivery, translate business goals into actionable plans, manage risks, and ensure readiness for international expansion.

The role emphasizes collaborating with engineering, creating repeatable delivery methods, and delivering successful implementations for strategic AI customers.

Qualifications

• 6+ years leading implementations and complex onboarding.
• Proven track record delivering complex programs end-to-end.
• Translate business and technical needs into clear plans.
• Strong PM skills across scope, milestones, risks, decisions, governance.
• Able to work with engineering and explain tech to execs.
• Excellent written and verbal communication; independent in fast-moving environments.

Responsibilities

• Own the implementation lifecycle for strategic AI companies, from contract signing through planning, build, testing, production launch, and stabilization.
• Translate business goals and technical requirements into a clear implementation strategy with defined scope, milestones, owners, dependencies, and completion criteria.
• Build and manage delivery plans across Stripe products, regions, user workstreams, and internal teams.
• Lead implementation governance, including working sessions, executive updates, decision tracking, risk management, and launch-readiness reviews.
• Partner with Integration Engineers and user technical teams to align architecture, implementation sequencing, testing, data migration, and operational readiness.
• Coordinate Stripe's cross-functional teams and remove risks before they delay a launch, migration, product expansion, or international rollout.
• Guide users through stakeholder alignment, process design, training, knowledge transfer, and readiness for production operations.
• Use AI-assisted delivery tools to reduce administrative work and improve planning, communication, and risk identification.
• Capture lessons from engagements and turn them into reusable implementation plans, governance models, and launch checklists.

Skills

Implementation leadership

Project management

Stakeholder management

Technical translation

Executive communication

Tools

APIs

Data migration

SQL

Job description

Stripe, Inc. in Toronto is seeking an Implementation Consultant to lead complex AI-focused deployments from contract through planning, build, testing, and production launch. You will coordinate multi-team delivery, translate business goals into actionable plans, manage risks, and ensure readiness for international expansion.

The role emphasizes collaborating with engineering, creating repeatable delivery methods, and delivering successful implementations for strategic AI customers.