AI & Automation Product Director (Remote)

ICUC; Canada; A distancia; CAD 110.000 - 135.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Dental benefits

RRSP

Paid time off

Descripción de la vacante

ICUC is creating a new leadership role to own our automation and AI strategy across the business. This is a product and innovation mandate: the Director, Product Automation is responsible for how AI and automation get built into the actual work we do for clients — community management, strategy, insights, monitoring, and social listening, so our teams can work faster, with more precision, and with sharper focus on the client.

This is a founding, leadership-level position.

Formación

• Proven experience building or scaling a product, automation, or AI/technology strategy function in a services, agency, or martech environment.

Responsabilidades

• Own ICUC's automation and AI strategy across products and service delivery.
• Evaluate, pilot, and select tools to make core services faster, more precise, and scalable.
• Define a scalable automation blueprint for service offerings.
• Build reporting to measure automation impact on efficiency, quality, and margin.
• Bring a product mindset to automation and AI capability as a product to design and iterate.

Descripción del empleo

ICUC is creating a new leadership role to own our automation and AI strategy across the business. This is a product and innovation mandate: the Director, Product Automation is responsible for how AI and automation get built into the actual work we do for clients — community management, strategy, insights, monitoring, and social listening, so our teams can work faster, with more precision, and with sharper focus on the client.

This is a founding, leadership-level position.