Agile Coach

The Toronto-Dominion Bank (Canada); Toronto; On-site; CAD 91,000 - 137,000; Full time

Job summary

Join a leading financial institution as an Agile Coach, where you will empower teams to excel in their agile journey. This role focuses on coaching leadership and Scrum Masters, ensuring best practices are followed while fostering a culture of continuous improvement. You will play a pivotal role in training agile teams, addressing stakeholder inquiries, and facilitating effective collaboration across various departments. With a commitment to diversity and inclusion, this organization supports your growth and development through mentorship and comprehensive training programs. Embrace the opportunity to make a meaningful impact in a dynamic environment.

Benefits

Health and well-being benefits

Savings and retirement programs

Paid time off

Banking benefits and discounts

Career development programs

Reward and recognition programs

Qualifications

• 5+ years of experience as a Scrum Master in Agile environments.
• Proven ability to coach teams and facilitate agile ceremonies.

Responsibilities

• Guide agile teams through the TD Scaled Agile lifecycle.
• Provide training and support to enhance team capabilities.

Skills

Agile Coaching

Scrum Mastery

Stakeholder Management

Training and Development

Risk Management

Education

Post-secondary education

Certified Scrum Master

Tools

Agile Frameworks

Scaled Agile Framework (SAFe)

Job description

time left to apply End Date: May 12, 2025 (2 days left to apply)

job requisition id R_1418132

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Enterprise Enabling Functions

Pay Details:

$91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

CUSTOMER

• Performs training (e.g., towards IT & business leadership, or for Product Owners/Leads) for agile teams, Delivery Leadership and Executives
• Observes and guides agile Teams throughout the organization and through all phases of the TD Scaled Agile lifecycle
• Attends key ceremonies, reviews and interviews practitioners to check practices against the standard agile framework
• Identifies potential steps for team members to accelerate and reach the next level of capability
• Responds to inquiries from stakeholders at all levels in the organization (technical, business, Senior and Executive Management) and addresses/escalates concerns (e.g., Agile@Scale Practice)
• Provides advice and guidance to stakeholders (e.g., IT, Business and Control functions and agile project teams), as required regarding agile best practices
• Develop and support coaching plans for agile teams, as well as team members
• Supports and develops the Scrum Masters to enhance their effectiveness and capability
• Supports team members to ensure they have the ability / agile competencies to complete key activities required for agile delivery, including roadmap and story map development and how those activities translate to traditional approaches such as functional decomposition and architectural alignment

SHAREHOLDER

• Adheres to enterprise frameworks and methodologies that relate to activities for our business area
• Ensures respective policies/practices are well executed, meets business needs, complies with internal and external requirements, and aligns with business priorities
• Facilitates work execution that is aligned to established cost, timing, deliverable and scope objectives
• Adheres to enterprise governance to ensure that deliverables meet all the performance, quality and compliance standards and follow the approved methodology
• Works directly with key stakeholders to remove impediments and help manage cross- team dependencies
• Collaborates with Product Owner(s), Technology Lead(s) and Team(s) on Sprint planning, impediment removal, and Team execution
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
• Protects the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary

EMPOLOYEE / TEAM

• Participates fully as a member of the agile team (e.g., Product Group, Product Family), supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Provides thought leadership and/ or industry knowledge for agile execution and participates in capability building for the team and business unit
• Keeps current on emerging trends/ developments and grow knowledge of the business, and agile related tools / techniques
• Participate in personal performance management and development activities, including cross training within own team
• Keeps others informed and up-to-date about the status / progress of committed work and / or all relevant or useful information related to day-to-day activities
• Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
• Leads, motivates and develops relationships with internal and external Agile teams to develop productive working relationships
• Contributes to a fair, positive and equitable environment that supports a diverse workforce
• Acts as a brand ambassador for the bank, both internally and/or externally

BREADTH & DEPTH

• Experienced Agile Coach requires comprehensive expertise in leading-edge theories or techniques in agile approaches
• Focus is on coaching and training leadership and assisting Scrum Masters and agile teams
• Ability to provide guidance and oversight to multiple teams, growing capability across the organization
• In-depth expertise in agile to interpret internal and external obstacles and recommend best practices
• Helps Scrum Masters resolve problems, and identify innovative solutions
• Offers advice and guidance for delivery teams on how to transition to and operate in scaled delivery environments
• Coaches other teams & leads teams to drive agile adoption
• Generally reports to Practice Area Lead or Practice Lead and contributes directly to assigned Journey or Platform

EXPERIENCE AND / OR EDUCATION

• Post-secondary education
• Certified Scrum Master and/or Certified Scrum Master in scaled Agile framework (e.g., SAFE) and 5+ years of Scrum Master experience
• Typically requires 7+ years of Agile experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Our Values
At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Our Commitment to Diversity, Equity, and Inclusion
At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Helping to Make an Impact in Communities – TD Ready Commitment
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific