Agent(e) principal(e), Soutien administratif

Intact FC; Laval (administrative region); Hybrid; CAD 55,000 - 67,000; Full time

Benefits offered by this job

Flexible work

Hybrid work

Extra days off

Wellness benefits

Employee share plan

Job summary

Intact is seeking a Principal Administrative Assistant to join our growing team. You will handle diverse daily administrative tasks, manage client correspondence, and support lawyers with file preparation.

We value excellent customer service, strong written and verbal communication, and a highly organized approach to workload. A collaborative, team-oriented mindset and willingness to learn are essential.

Qualifications

• 5 years of experience in a office environment.
• Excellent customer service and ability to build relationships.
• Excellent written and verbal communication skills.
• Highly organized and able to manage workload efficiently without ongoing supervision.
• Team spirit and positive attitude; willingness to learn.
• MS Office (Word, Excel, PowerPoint) required; Canada work authorization needed.

Responsibilities

• Perform various daily administrative tasks such as preparing subrogation documents, data entry, and calculating allowances.
• Manage correspondence and ensure information quality and accuracy.
• Prepare client file copies for assigned lawyers.
• Respond to a variety of requests, including third-party engagement requests.
• Support projects or new initiatives as needed.

Skills

Customer service

Communication skills

Team player

Highly organized

Education

Administrative assistant diploma

Tools

MS Office

Job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

54,900 - 67,100

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

5%

As part of our commitment to Win As A Team , we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) - with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

Nous cherchons un Agent principal, soutien administratif, pour notre équipe grandissante!

Ce que vous accomplirez chez nous :

• Effectuer diverses tâches administratives quotidiennes telles que la confection des documents subrogatoires, la saisie de données, la préparation des calculs de l’indemnité, etc;
• Gérer la correspondance et assurer la qualité et l’exactitude des informations;
• Préparer la copie de dossier pour les avocats assignés au dossier;
• Répondre à une variété de demandes, notamment les demande d’engagement des tierces-parties.
• Soutenir des projets ou de nouvelles initiatives sur demande.

Ce que vous mettrez à profit :

• Technicien administratif ou combinaison équivalente d’études et d’expérience
• Minimum de 5 ans d’expérience dans un environnement de bureau
• Excellent service à la clientèle et capacité d’établir des relations
• Communication écrite et verbale exemplaire
• Hautement organisé et capable de gérer efficacement le flux de travail sans supervision continue
• Esprit d’équipe et attitude positive
• Capacité et volonté d’apprendre
• Maîtrise de MS Office (Word, Excel et PowerPoint)
• Aucune expérience de travail au Canada requise, mais nécessité d’avoir l’autorisation de travailler au Canada.

#LI-Hybrid

Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.